Table of Contents
1 For Your Safety ......................................................................................15
1.1 For Your Safety ...............................................................................................................16
1.1.1 For Your Safety ..............................................................................................................16
2 Call Handling Features ..........................................................................19
2.1 Incoming Call Features ...................................................................................................20
2.1.1 Incoming Trunk Call Features ........................................................................................20
2.1.1.1 Incoming Trunk Call Features—SUMMARY ...............................................................20
2.1.1.2 Direct In Line (DIL) ......................................................................................................24
2.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) ....................................................26
2.1.1.4 Multiple Subscriber Number (MSN) Ringing Service ...................................................29
2.1.1.5 Calling Line Identification (CLI) Distribution .................................................................32
2.1.1.6 Intercept Routing .........................................................................................................34
2.1.1.7 Intercept Routing—No Destination ..............................................................................39
2.1.2 Internal Call Features .....................................................................................................40
2.1.2.1 Internal Call Features—SUMMARY ............................................................................40
2.1.2.2 Internal Call Block ........................................................................................................41
2.1.3 Incoming Call Indication Features ..................................................................................43
2.1.3.1 Incoming Call Indication Features—SUMMARY .........................................................43
2.1.3.2 Ring Tone Pattern Selection ........................................................................................44
2.1.3.3 Call Waiting .................................................................................................................46
2.2 Receiving Group Features .............................................................................................48
2.2.1 Idle Extension Hunting ...................................................................................................48
2.2.2 Incoming Call Distribution Group Features ....................................................................50
2.2.2.1 Incoming Call Distribution Group Features—SUMMARY ............................................50
2.2.2.2 Group Call Distribution ................................................................................................54
2.2.2.3 Outside Destinations in Incoming Call Distribution Group ...........................................57
2.2.2.4 Queuing Feature ..........................................................................................................59
2.2.2.5 VIP Call ........................................................................................................................62
2.2.2.6 Overflow Feature .........................................................................................................63
2.2.2.7 Log-in/Log-out .............................................................................................................65
2.2.2.8 Supervisory Feature ....................................................................................................68
2.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features ..............................................70
2.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY .........................................70
2.3.2 Call Forwarding (FWD) ...................................................................................................71
2.3.3 Do Not Disturb (DND) .....................................................................................................76
2.3.4 FWD/DND Button, Group FWD Button ..........................................................................78
2.4 Answering Features ........................................................................................................81
2.4.1 Answering Features—SUMMARY .................................................................................81
2.4.2 Line Preference—Incoming ............................................................................................82
2.4.3 Call Pickup .....................................................................................................................83
2.4.4 Hands-free Answerback .................................................................................................85
2.5 Making Call Features ......................................................................................................87
2.5.1 Predialling .......................................................................................................................87
2.5.2 Automatic Extension Release ........................................................................................88
2.5.3 Intercom Call ..................................................................................................................89
2.5.4 Trunk Call Features ........................................................................................................91
2.5.4.1 Trunk Call Features—SUMMARY ...............................................................................91
2.5.4.2 Emergency Call ...........................................................................................................92
2.5.4.3 Account Code Entry .....................................................................................................93
2.5.4.4 Dial Type Selection ......................................................................................................94
2.5.4.5 Reverse Circuit ............................................................................................................95
8 Feature Guide
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