Troubleshooting
ColorQube 9301/9302/9303 Multifunction Printer
User Guide
221
Software Reset
Software Reset is faster and wastes fewer consumables than switching the printer off and then on.
When instructed by the printer to perform a restart, choose a software option and then select the
Reset button.
• All Software resets the whole system software.
• Network Software resets the network controller software.
• Copy Software resets the copier software.
Supply Counter Reset
This option is used to reset the counter when a listed supply is replaced.
• Select the supply and then select Reset Counter.
• Select Reset to confirm.
Network
Network options are used to troubleshoot problems related to the network connection.
Echo Test
Echo Test allows you to test the network connectivity. Select the appropriate protocol and select the
Start Test button to run the echo test.
• TCP/IP
• AppleTalk
• Novell or IPX
Fax
The Fax options are used to test the Fax functionality on the printer.
Fax Protocol Report
Fax Protocol Report provides information about the Fax function on the printer. Select Protocol Report
and then select the Print Now button to print the report.
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