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Brother MFC Series User Manual
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xii
Confidential
International ENERGY ST
AR
®
Qualification S
t
atement
The purpose of th
e International ENERGY ST
AR
®
Program is to promote
the development and
popularizatio
n of energy-ef
ficient equipment.
As an ENERGY ST
AR
®
Partner
, Bro
ther Industrie
s, Ltd. has determi
ned that this pr
oduct meets
the ENERGY ST
AR
®
specifications for energy ef
ficiency
.
14
16
Table of Contents
Table of Contents
4
Default Chapter
11
Regulation
11
Safety Information
16
Chapter 1 Specifications
23
General
23
Media Specification
23
Interface
24
LCD Panel
24
Memory
24
Paper Handling
24
Others
25
Fax
26
Printer
26
Copy
27
Scanner
27
Software
27
Network
28
Wired
28
Wireless
28
Supplies/Options
29
Service Information
29
Paper
30
Printable Area
32
Chapter 2 Troubleshooting
33
Introduction
33
Precautions
33
Initial Check
34
Overview
35
Cross-Section Drawings
35
Document Scanning
35
Printer Part
35
Document Feeding
36
Document Feeding/Recording Paper Feeding
36
Recording Paper Feeding Path
36
Function of each Sensor/Roller
37
Block Diagram
38
Components
39
Error Indication
40
Error Codes
40
Table of Contents
42
Default Chapter
44
Error Messages
44
Communications Error
47
Troubleshooting
51
Error Cause and Solutions
51
Overcurrent Protection was Activated in the Driver IC During Maintenance Unit Pump Operation
65
Overcurrent Protection was Activated in the Driver IC During Purge Cam Operation
65
Head Capping Does Not Work Normally
66
Head Property Information Not Input
66
Head Uncapping Does Not Work Normally
66
Recording Paper Size Error
67
Recording Paper Size Error (During Fax/List Printing)
67
The Registration Sensor and Paper Width Sensor Detected a Recording
67
Recording Paper Jam
69
The Paper Width Sensor Could Not Detect the Leading Edge of Recording
69
Recording Paper Jam
70
The Paper Width Sensor Could Not Detect the Home Position Specified on the Paper Feed Roller
70
The Registration Sensor Stays in Paper-Feeding State Even after
70
Overcurrent Protection was Activated in the Driver IC During Paper Feed Motor Operation
71
Paper Feed Motor Does Not Stop
71
The PF Encoder Sensor Cannot Detect the Rotation of the Paper Feed Motor
71
The Document Scanner Sensor Detected that the Document Scanner Unit Is Open
72
A7 the CIS Unit Type Is Different from the CIS Type Input Value
74
CIS Positioning Problem (Home Position Cannot be Found)
74
Matching of Color Parameter Failed
74
Black Level Value Abnormal During Scanning
75
Recording Paper Feeding Problems
77
Recording Paper Is Not Fed from Paper Tray
77
Recording Paper Feeding at an Angle
78
Two or more Sheets of Paper Fed at a Time
78
Recording Paper Is Wrinkling
79
Recording Paper Jam
80
Defective Images
83
Print-Image Problems
83
Troubleshooting by Print-Image Defect
84
Cannot Print Data
95
Software-Related Problems
95
Cannot Print through a Network Connection
96
Network Problems
96
Control Panel Problems
97
LED Does Not Light up
97
No Display on the LCD
97
The Control Panel Does Not Work
97
Touch Panel Inoperative (Only for Models with a Touch Panel)
97
Document Cannot be Fed
98
Document Double Feeding
98
Document Feeding Problems
98
Document Jam
99
Document Size Not Correctly Detected
101
Wrinkles on Documents
101
Defective Images
102
Scanned-Image Problems
102
A Communications Error Occurs
106
Cannot Receive Fax
106
Fax Problems
106
Fax Sending Cannot be Performed
106
Internal Memory Errors
107
Other Problems
107
Security Function Lock Related Problems
107
The Machine Cannot be Powered on
107
Ink Cartridge / Tank Related Problems
108
Chapter 3 Disassembly and Assembly
109
Precautions before Proceeding
109
Packing
111
Screw Catalogue
113
Screw Torque List
114
Lubrication
115
Overview of Gears
117
Routing of Harnesses / Flat Cables / Ink Supply Tubes
118
Disassembly Flow
130
Disassembly Procedure
131
Preparations
131
Jam Clear Cover
134
Head Joint Rubber / CR Timing Belt / Head/Carriage Unit
135
Document Scanner Unit / ADF Unit (Models with ADF) / Document Cover ASSY (Models Without ADF)
148
CIS Unit / CIS Flat Cable
153
Component on the ADF Unit (for ADF Models Only)
158
Control Panel ASSY / Front Center Cover / Panel PCB ASSY / Printed Panel Cover / Rubber Key / LCD Unit ASSY
166
Upper Cover / Ink Cartridge Cover
170
Document Scanner Sensor ASSY
171
Wireless LAN PCB ASSY (Only for the Models with Wireless LAN)
172
Main PCB ASSY
173
Mj Pcb Assy
175
Power Supply PCB ASSY
176
Carriage PCB ASSY
179
Ink Refill ASSY
181
Ink Absorber Box / Ink Absorber Felt (for Ink Refill ASSY)
184
CR Encoder Strip / Encoder Strip Guard Film
185
PF Encoder Disk / PF Encoder Sensor PCB ASSY
187
Carriage Motor ASSY
188
Flushing Base / Flushing Box
191
Paper Feed Motor
192
Maintenance Unit
194
Paper Feed Roller
195
Platen ASSY
196
Paper Ejection Roller ASSY
197
Registration Sensor PCB ASSY
198
Ink Cartridge Cover Sensor ASSY
199
Paper Pull-In Roller
200
Base Pad on Paper Tray ASSY
201
Chapter 4 Adjustments and Updating of Settings, Required after Parts Replacement
202
If You Replace the Main Pcb Assy
202
Automatically Set the CIS Type (Maintenance Mode 59)
203
Customize Destinations (Maintenance Mode 74)
203
Install the Firmware
203
EEPROM Parameter Initialization (Maintenance Mode 01)
207
Set the Serial Number (Maintenance Mode 80)
207
Adjust the Touch Panel (Maintenance Mode 78) (Only for Models with a Touch Panel)
209
Update the Head Property Data (Maintenance Mode 68)
209
(Maintenance Mode 02)
210
Acquire Black and White Level Data (Maintenance Mode 55)
210
Adjustment of Software Correction for Inclination/Corrugation/Ruled Lines (Maintenance Mode 65)
210
Creating of Head Calibration Data and Writing It into Flash ROM
210
Margin Adjustment in Borderless Printing (Maintenance Mode 66)
210
Reset Purge and Flushing Counts (Maintenance Mode 80)
210
Update the Paper Feeding Correction Values (Maintenance Mode 58)
210
Check Scanning and Printing
211
If You Replace the Head/Carriage Unit
212
Check Head Nozzles (Maintenance Mode 09)
213
Supply Head Ink (Maintenance Mode 76)
213
Update the Head Property Data (Maintenance Mode 68)
213
Adjust the Head/Carriage Unit Inclination
214
Adjustment of Software Correction for Inclination/Corrugation/Ruled Lines
216
Margin Adjustment in Borderless Printing (Maintenance Mode 66)
216
Update the Paper Feeding Correction Values (Maintenance Mode 58)
216
Write Head Calibration Data (Maintenance Mode 02)
216
Check Printing
217
Obtain Machine Information (Instruction to the End User)
217
If You Replace the Document Scanner Unit or Cis Unit
218
Acquire Black and White Level Data (Maintenance Mode 55)
218
Check Scanning
218
Set the CIS Type (Maintenance Mode 59)
218
If You Replace the Control Panel Assy
219
Adjust the Touch Panel (Maintenance Mode 78) (Only for Models with a Touch Panel)
219
Check the Operation of the Control Panel Keys (Maintenance Mode 13)
219
Operational Check of the LCD (Maintenance Mode 12)
219
If You Replace the Ink Absorber Box or Flushing Box
220
Reset Purge and Flushing Counts (Maintenance Mode 80)
220
If You Replace the Recording Paper Feeding Related Parts or Maintenance Unit
221
(Maintenance Mode 65)
221
Adjustment of Software Correction for Inclination/Corrugation/Ruled Lines
221
Check Head Nozzles (Maintenance Mode 09)
221
Check Printing
222
Margin Adjustment in Borderless Printing (Maintenance Mode 66)
222
Update the Paper Feeding Correction Values (Maintenance Mode 58)
222
Chapter 5 Service Functions
223
Maintenance Mode
223
Entry to the Maintenance Mode
223
How to Enter the Maintenance Mode Exclusive to Service Personnel
223
How to Enter the End User-Accessible Maintenance Mode
225
Operations of the Keys in the Maintenance Mode
226
1.3 List of Maintenance-Mode Functions
227
Default Chapter
227
List of Maintenance-Mode Functions
227
Detailed Description of Maintenance-Mode Functions
228
EEPROM Parameter Initialization (Maintenance Mode 01, 91)
228
EEPROM Parameter Initialization
228
Creating of Head Calibration Data and Writing It into Flash ROM (Maintenance Mode 02)
229
Creating of Head Calibration Data and Writing It into Flash ROM
229
Printout of Scanning Compensation White/Black Level Data (Maintenance Mode 05)
232
Printout of Scanning Compensation White/Black Level Data
232
ADF Performance Test (Maintenance Mode 08) (for ADF Models Only)
235
Printout of Test Pattern (Maintenance Mode 09)
235
ADF Performance Test
235
Printout of Test Pattern
235
Worker Switch (WSW) Setting and Printout (Maintenance Modes 10, 11)
237
Printout of Worker Switch (WSW) Data
239
Check LCD Operation (Maintenance Mode 12)
241
Operational Check of Keys on Control Panel
243
Operational Check of Keys on Control Panel (Maintenance Mode 13)
243
EEPROM Dump Transfer
244
EEPROM Dump Transfer (Maintenance Mode 17) (for Fax Models Only)
244
Sensor Operational Check
245
Sensor Operational Check (Maintenance Mode 32)
245
Printout of Dial Log
247
Printout of Dial Log (Maintenance Mode 37) (for Fax Models Only)
247
Setting of Country/Language
247
Setting of Country/Language (Maintenance Mode 52)
247
Transfer of Received FAX Data And/Or Equipment's Log
248
Transfer of Received FAX Data And/Or Equipment's Log (Maintenance Mode 53) (for Fax Models Only)
248
Fine Adjustment of Scanning Position
250
Fine Adjustment of Scanning Position (Maintenance Mode 54)
250
Acquisition of White/Black Level Data and CIS Scanner Area Setting
251
Acquisition of White/Black Level Data and CIS Scanner Area Setting (Maintenance Mode 55)
251
Cartridge IC Communication Check
252
Cartridge IC Communication Check (Maintenance Mode 57)
252
Updating of Paper Feeding Correction Value
253
Updating of Paper Feeding Correction Value (Maintenance Mode 58)
253
Checking of CIS Travel and Specifying of CIS Type
257
Checking of CIS Travel and Specifying of CIS Type (Maintenance Mode 59)
257
Move of the Head/Carriage Unit to the Adjustment Position
258
Move of the Head/Carriage Unit to the Adjustment Position (Maintenance Mode 63)
258
Adjustment of Vertical Print Lines/Software Correction for Inclination/Corrugation/Ruled Lines (Maintenance Mode 65)
259
Inclination/Corrugation/Ruled Lines
259
Margin Adjustment in Borderless Printing
262
Margin Adjustment in Borderless Printing (Maintenance Mode 66)
262
Updating of Head Property Data
265
Updating of Head Property Data (Maintenance Mode 68)
265
Traveling Speed Check of Head/Carriage Unit
266
Traveling Speed Check of Head/Carriage Unit (Maintenance Mode 69)
266
Customize Code Destinations (Maintenance Mode 74)
267
Move of the Head/Carriage Unit to the Center (Maintenance Mode 75)
270
Purge Operation (Maintenance Mode 76)
271
Print of the Maintenance Information
274
Print of the Maintenance Information (Maintenance Mode 77)
274
Adjust the Touch Panel (Maintenance Mode 78)
276
Display of the Equipment's Log (Maintenance Mode 80)
277
Equipment Error Code Indication
280
Equipment Error Code Indication (Maintenance Mode 82)
280
Output of Transmission Log to the Telephone Line
280
Output of Transmission Log to the Telephone Line (Maintenance Mode 87) (for Fax Models Only)
280
Assurance Mode Switch Setting (AMS) (Maintenance Mode 88)
281
Other Service Functions
290
Displaying the Firmware Version
290
Moving the Head/Carriage Unit
290
Retrieving the Equipment Log Information
291
Chapter 6 Circuit Diagrams and Wiring Diagrams
292
Chapter 7 Periodical Maintenance
297
Periodical Replacement Parts
297
Appendix 1 Serial Numbering System
298
Appendix 2 Deletion of User Setting Information
300
A2.1 Deletion of User Setting Information
300
Appendix 3 Installing the Maintenance Driver
302
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Brother MFC Series Specifications
General
Brand
Brother
Model
MFC Series
Category
Printer
Language
English
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