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Brother MFC Series User Manual

Brother MFC Series
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5-59
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1.4.32 Assurance Mode Switch Setting (AMS) (Maintenance mode 88)
<Function>
When the machine does not function normally because the usage environments or
operating conditions are not usual, the assurance mode switches provide workarounds to
make the machine usable by changing the machine settings to untypical ones.
The machine incorporates six assurance mode switches (AMS01 through AMS06). These
assurance mode switches are firmware switches just as the WSWs described in Section
1.4.6.
The user is allowed to access the assurance mode switches under the guidance of service
personnel (e.g., by telephone).
The details about AMS01 through AMS06 are described on the following pages.
<Operating Procedure>
(1) Enter [8] and [8] in the initial stage of the maintenance mode.
The machine displays "AMS00" on the LCD and becomes ready to accept an
assurance mode switch number.
(2) Using the numerical keys, enter the desired double-digit number from the assurance
mode switch numbers (01 through 06).
The following appears on the LCD:
Selector No. 1 Selector No. 8
AMSXX =0
0 0 0 0 0 0 0
(3) Use [ ] or [ ] to move the underline cursor to the selector position to be modified.
(4) Enter the desired number (0 or 1) using [0] and [1].
(5) Press [SET] or [OK]. This operation saves the newly entered selector values onto the
EEPROM and readies the machine for accepting an assurance mode switch number.
(6) Repeat steps (2) through (5) until the modification for the desired assurance mode
switches is completed.
(7) Press [Stop] or [X] to return the machine to the initial stage of the maintenance mode.
Note To cancel this operation and return to the initial stage of the maintenance mode
during the above procedure, press [Stop] or [X].
If there is a pause of more than one minute after a single-digit number is entered
for double-digit assurance mode switch numbers, the machine automatically
returns to the initial stage of the maintenance mode.
Initializing the EEPROM with Maintenance code 01 or 91 initializes the assurance
mode switch settings.

Table of Contents

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Brother MFC Series Specifications

General IconGeneral
BrandBrother
ModelMFC Series
CategoryPrinter
LanguageEnglish

Summary

Chapter 1 Specifications

1 General

Lists general specifications for all models, including print head, droplet size, scanning method, CPU speed, and backup clock.

1.2 Media Specification

Details media sizes, weights, and types supported by various models for standard tray, photo tray, and ADF.

1.3 Paper Handling

Specifies paper input capacity for standard tray and ADF, as well as output paper capacity.

1.4 LCD Panel

Describes the LCD type and size, and touch panel availability across different models.

1.5 Memory

Details the memory capacity and backup method for all models.

1.6 Interface

Lists host interfaces, LAN, Wireless LAN, PictBridge, and USB memory support for various models.

1.7 Others

Provides operating environment conditions, power consumption, machine dimensions, and weight for different models and regions.

10.1 Paper

Details paper types and sizes supported for Fax, Copy, and Printer operations.

10.2 Printable Area

Illustrates unprintable areas on cut-sheet paper and envelopes for various print features.

2 FAX

Specifies FAX capabilities including modem speed, transmission speed, and ITU-T group.

3 PRINTER

Lists printer specifications such as print speed, resolution, and auto duplex print.

4 COPY

Details copy speeds (ESAT, sESAT, FCOT) and resolution for different models.

5 SCANNER

Provides scan speed and resolution details for optical and interpolated scanning methods.

6 SOFTWARE

Lists driver support for operating systems like Windows and Macintosh.

7 NETWORK

Details network capabilities including Internet FAX, Wired LAN, and Wireless LAN security and setup.

8 SUPPLIES/OPTIONS

Lists ink cartridge yields, ink bottle yields, and storage conditions for consumables.

9 SERVICE INFORMATION

Provides monthly volume, machine life, MTBF, and MTTR specifications.

Chapter 2 Troubleshooting

1 Introduction

Describes troubleshooting procedures for service personnel and covers typical cases and recovery procedures.

1.1 Precautions

Lists essential precautions to prevent secondary troubles during troubleshooting and disassembly/assembly.

2 Overview

Provides cross-section drawings and details of document scanning and printer parts.

3 Error Indication

Explains the machine's self-diagnostic functions and displays error messages on the LCD.

3.1 Error Codes

Lists and describes various error codes, their causes, and references for solutions.

3.2 Error Messages

Details error messages displayed on the first line of the LCD, their status, and corresponding error codes.

3.3 Communications Error

Lists communication error codes, their causes, and references for troubleshooting.

4 Troubleshooting

Provides detailed troubleshooting steps for various problem categories.

4.1 Error Cause and Solutions

Troubleshooting guide for specific error codes, including user checks and step-by-step solutions.

4.2 Recording Paper Feeding Problems

Addresses issues related to paper feeding, including feeding errors, jams, and wrinkling.

4.3 Print-image Problems

Details defective image issues and provides troubleshooting steps for various print quality problems.

4.4 Software-related Problems

Covers issues related to printing from a PC, driver settings, and network connectivity.

4.5 Network Problems

Troubleshooting steps for network printing issues, including connection failures.

4.6 Control Panel Problems

Addresses issues with the LCD display, LEDs, control panel operation, and touch panel functionality.

4.7 Document Feeding Problems

Troubleshooting for document feeding issues such as inability to feed, double feeding, jams, and wrinkles.

4.8 Scanned-image Problems

Details defective scanned images like light, dark, distorted, or blank images, and provides solutions.

4.9 Fax Problems

Troubleshooting for fax sending, receiving, and communication errors.

4.10 Other Problems

Covers miscellaneous issues like power problems, memory errors, security locks, and ink cartridge issues.

Chapter 3 Disassembly and Assembly

1 Precautions Before Proceeding

Essential warnings and precautions for safe and effective disassembly/assembly procedures.

2 Packing

Illustrates the packing method for ink cartridge and ink tank models.

3 Screw Catalogue

Provides a visual catalog of screws used in the machine, including their types and sizes.

4 Screw Torque List

Lists screws with their location, type, quantity, and specified tightening torque.

5 Lubrication

Details lubricant types, lubrication points, and application amounts for maintenance.

6 Overview of Gears

Provides an overview of gears, including identification and numbering for the ADF drive gear.

7 Routing of Harnesses / Flat Cables / Ink Supply Tubes

Illustrates the correct routing paths for various harnesses, cables, and ink supply tubes.

8 Disassembly Flow

Presents a flowchart of the disassembly process, including estimated times for each step.

9 Disassembly Procedure

Provides detailed step-by-step instructions for disassembling various machine components.

9.1 Preparations

Covers preparations for disassembly, including transferring FAX data and disconnecting cables.

9.2 Jam Clear Cover

Instructions for opening and removing the jam clear cover.

9.3 Head Joint Rubber / CR Timing Belt / Head/Carriage Unit

Detailed steps for removing the head joint rubber, CR timing belt, and head/carriage unit.

9.4 Document Scanner Unit / ADF Unit (Models with ADF) / Document Cover ASSY (Models without ADF)

Procedure for removing the document scanner unit, ADF unit, and document cover assembly.

9.5 CIS Unit / CIS Flat Cable

Instructions for removing the CIS unit and its flat cable, including handling double-sided tape.

9.6 Component on the ADF Unit (For ADF Models Only)

Details on removing ADF components like the document sponge and ADF top covers.

9.8 Upper Cover / Ink Cartridge Cover

Procedure for removing the upper cover and ink cartridge cover.

9.9 Document Scanner Sensor ASSY

Instructions for removing the document scanner sensor assembly.

9.10 Wireless LAN PCB ASSY (Only for the Models with Wireless LAN)

Procedure for removing the Wireless LAN PCB ASSY.

9.11 Main PCB ASSY

Detailed steps for removing and replacing the Main PCB ASSY, including harness disconnection.

9.12 MJ PCB ASSY

Instructions for removing the MJ PCB ASSY and its related frames.

9.13 Power Supply PCB ASSY

Procedure for removing the power supply unit, PCB, and related components.

9.14 Carriage PCB ASSY

Steps for removing the Carriage PCB ASSY, including flat cables and spacers.

9.15 Ink refill ASSY

Procedure for removing the ink refill ASSY, including ink extraction and tube removal.

9.16 Ink Absorber Box / Ink Absorber Felt (For Ink Refill ASSY)

Instructions for removing the ink absorber box and felt, with notes on ink handling.

9.17 CR Encoder Strip / Encoder Strip Guard Film

Procedure for removing the CR encoder strip and encoder strip guard film.

9.18 PF Encoder Disk / PF Encoder Sensor PCB ASSY

Steps for removing the PF encoder disk and PF encoder sensor PCB ASSY.

9.19 Carriage Motor ASSY

Procedure for removing the carriage motor and its associated parts.

9.20 Flushing Base / Flushing Box

Instructions for removing the flushing base and flushing box.

9.21 Paper Feed Motor

Steps for removing the paper feed motor and associated components.

9.22 Maintenance Unit

Procedure for removing the maintenance unit and its ink absorber felt.

9.23 Paper Feed Roller

Instructions for removing the paper feed roller and related parts.

9.24 Platen ASSY

Procedure for removing the platen assembly and its springs.

9.25 Paper Ejection Roller ASSY

Steps for removing the paper ejection roller assembly and its components.

9.26 Registration Sensor PCB ASSY

Procedure for removing the registration sensor PCB ASSY.

9.27 Ink Cartridge Cover Sensor ASSY

Instructions for removing the ink cartridge cover sensor assembly.

9.28 Paper Pull-in Roller

Steps for removing the paper pull-in roller and its components.

9.29 Base Pad on Paper Tray ASSY

Procedure for removing and replacing the base pad on the paper tray.

Chapter 4 Adjustments and Updating of Settings, Required After Parts Replacement

1 If You Replace the Main PCB Assy

Steps for adjustments after replacing the Main PCB, including firmware, CIS type, and serial number settings.

2 If You Replace the Head/Carriage Unit

Procedures for adjustments after replacing the Head/Carriage unit, covering data updates and calibration.

3 If You Replace the Document Scanner Unit or CIS Unit

Adjustments required after replacing the document scanner or CIS unit, including CIS type and scanning checks.

4 If You Replace the Control Panel Assy

Steps for adjusting the touch panel and checking LCD and control panel operations.

5 If You Replace the Ink Absorber Box or Flushing Box

Procedure for resetting purge and flushing counts after replacing the ink absorber or flushing box.

6 If You Replace the Recording Paper Feeding Related Parts or Maintenance Unit

Adjustments needed after replacing paper feeding parts or the maintenance unit.

Chapter 5 Service Functions

1 Maintenance Mode

Details on entering and operating the maintenance mode for checks, settings, and adjustments.

1.1 Entry to the Maintenance Mode

Instructions on how to access the maintenance mode for service personnel and end users.

1.2 Operations of the Keys in the Maintenance Mode

Explains the key operations within the maintenance mode based on model panel specifications.

1.3 List of Maintenance-mode Functions

A comprehensive list of maintenance mode functions, their descriptions, and reference sections.

1.4 Detailed Description of Maintenance-mode Functions

In-depth explanations and operating procedures for various maintenance mode functions.

1.4.1 EEPROM Parameter Initialization (Maintenance mode 01, 91)

Initializes EEPROM parameters, user switches, and worker switches to default values.

1.4.2 Creating of Head Calibration Data and Writing it into Flash ROM (Maintenance mode 02)

Scans print patterns to create and write head calibration data into flash ROM for high-precision printing.

1.4.3 Printout of Scanning Compensation White/Black Level Data (Maintenance mode 05)

Prints light and dark level data for scanning compensation, useful for optimizing scan quality.

1.4.4 ADF Performance Test (Maintenance mode 08) (For ADF Models Only)

Tests ADF performance by counting document feeds and displaying the count on the LCD.

1.4.5 Printout of Test Pattern (Maintenance mode 09)

Prints a test pattern to check print quality and serial number for service personnel.

1.4.6 Worker Switch (WSW) Setting and Printout (Maintenance modes 10, 11)

Allows customization of machine functions via worker switches and printing their settings.

1.4.7 Check LCD operation (Maintenance mode 12)

Checks the normal operation of the LCD display on the control panel across different model types.

1.4.8 Operational Check of Keys on Control Panel (Maintenance mode 13)

Verifies the normal operation of control panel keys by checking corresponding LCD numbers.

1.4.9 EEPROM Dump Transfer (Maintenance mode 17) (for Fax Models Only)

Transfers EEPROM settings to another machine as fax data for backup or transfer.

1.4.10 Sensor Operational Check (Maintenance mode 32)

Checks the normal operation of various sensors and their status displays on the LCD.

1.4.11 Printout of Dial Log (Maintenance mode 37) (for Fax Models Only)

Outputs a list of telephone numbers dialed for FAX models.

1.4.12 Setting of Country/Language (Maintenance mode 52)

Customizes machine settings for language and destination countries based on EEPROM codes.

1.4.13 Transfer of Received FAX Data and/or Equipment's Log (Maintenance mode 53) (for Fax Models Only)

Transfers received FAX data, activity reports, communication lists, and logs as fax data.

1.4.14 Fine Adjustment of Scanning Position (Maintenance mode 54)

Adjusts the scanning start and end positions of the ADF for optimal scan accuracy.

1.4.15 Acquisition of White/Black Level Data and CIS Scanner Area Setting (Maintenance mode 55)

Obtains white/black level data for the CIS scanner and saves it with correction values to EEPROM.

1.4.16 Cartridge IC Communication Check (Maintenance mode 57)

Checks cartridge information like color, destination, size, and data version in the IC chip.

1.4.17 Updating of Paper Feeding Correction Value (Maintenance mode 58)

Optimizes paper feed roller and ejection roller rotations using correction values for paper feeding accuracy.

1.4.18 Checking of CIS Travel and Specifying of CIS Type (Maintenance mode 59)

Checks CIS unit movement and allows specifying CIS type in EEPROM parameters.

1.4.19 Move of the Head/Carriage Unit to the Adjustment Position (Maintenance mode 63)

Moves the Head/carriage unit to an adjusted position for calibration and alignment procedures.

1.4.20 Adjustment of Vertical Print Lines/Software Correction for Inclination/Corrugation/Ruled Lines (Maintenance mode 65)

Aligns vertical lines printed by the Head/carriage unit and corrects inclination/corrugation.

1.4.21 Margin Adjustment in Borderless Printing (Maintenance mode 66)

Adjusts the left, right, and bottom margins for borderless printing.

1.4.22 Updating of Head Property Data (Maintenance mode 68)

Optimizes drive conditions of Head/carriage units based on their property data for print quality.

1.4.23 Traveling Speed Check of Head/Carriage Unit (Maintenance mode 69)

Checks if the traveling speed of the Head/carriage unit is within the specified range.

1.4.24 Customize Code Destinations (Maintenance mode 74)

Customizes machine settings like language, functions, and worker switches for specific regions.

1.4.25 Move of the Head/Carriage Unit to the Center (Maintenance mode 75)

Moves the Head/carriage unit to the center to facilitate removal of paper particles and dust.

1.4.26 Purge Operation (Maintenance mode 76)

Performs various purge operations (normal, periodical, power, initial, user, engine setup) for ink system maintenance.

1.4.27 Print of the Maintenance Information (Maintenance mode 77)

Prints the machine's log information, including error history and operational data.

1.4.28 Adjust the Touch Panel (Maintenance mode 78)

Adjusts the detection area of the touch panel for accurate input response.

1.4.29 Display of the Equipment's Log (Maintenance mode 80)

Displays various log information items on the LCD, such as serial number, firmware version, and error history.

1.4.30 Equipment Error Code Indication (Maintenance mode 82)

Displays the error code of the last error that occurred on the machine.

1.4.31 Output of Transmission Log to the Telephone Line (Maintenance mode 87) (For fax models only)

Outputs the FAX transmission log to the telephone line for remote analysis of FAX problems.

1.4.32 Assurance Mode Switch Setting (AMS) (Maintenance mode 88)

Provides workarounds for untypical environments by changing machine settings via assurance mode switches.

2 Other Service Functions

Provides access to other service functions like firmware version display and log retrieval.

2.1 Displaying the Firmware Version

Instructions on how to check the firmware version on different panel models.

2.2 Moving the Head/Carriage Unit

Moves the Head/carriage unit to the center of its travel for easier access and cleaning.

2.3 Retrieving the Equipment Log Information

Retrieves log information from the machine to a connected PC as electronic data.

Chapter 6 Circuit Diagrams and Wiring Diagrams

 MJ PCB

Circuit diagram for the MJ PCB, showing component layout for different regions.

 Power supply PCB, 100 V series

Circuit diagram for the power supply PCB designed for 100 V systems.

 Power supply PCB, 200 V series

Circuit diagram for the power supply PCB designed for 200 V systems.

 Wiring diagrams

Provides a comprehensive overview of the machine's wiring connections between various components.

Chapter 7 Periodical Maintenance

1 Periodical Replacement Parts

States that there are no parts that require periodic replacement.

Appendix 1 Serial Numbering System

(1) Serial number label for the machine itself

Shows the location and coding information for the machine's serial number label.

(2) Head property label

Details the location and coding information for the head property label on the Head/carriage unit.

Appendix 2 Deletion of User Setting Information

A2.1 Deletion of User Setting Information

Instructions on how to delete all user setting information stored in the EEPROM.

Appendix 3 Installing the Maintenance Driver

Windows 2000/Windows XP

Procedure for installing the maintenance driver for Windows 2000 and XP systems.

Windows Vista/Windows 7/Windows 8

Installation procedure for the maintenance driver on Windows Vista, 7, and 8 operating systems.

SAFETY INFORMATION

To use the machine safely

General safety guidelines for using the machine safely, including electrical and fire hazard warnings.

Power Cord Safety

Specific safety instructions related to the proper handling and use of the power cord.

Fire Hazards

Warnings regarding fire risks associated with improper use of the machine or cleaning agents.

Caution

Important cautions to prevent minor injuries or damage during machine operation.

Precautions on Troubleshooting and Disassembling/Assembling

Precautions

General precautions to prevent secondary troubles during troubleshooting and disassembly/assembly.

REGULATION

Federal Communications Commission (FCC) Declaration of Conformity (USA only)

FCC compliance statement for Class B digital devices, including interference guidelines.

Wireless connection (Mexico only) (Wireless models only)

Wireless connection compliance statement for Mexico.

Industry Canada Compliance Statement (Canada only)

Industry Canada compliance statement for devices with telecommunications and/or radio interfaces.

EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) (MFC models only)

Notice regarding applicable Industry Canada technical specifications for MFC models.

For use in the USA or Canada only

Guidance on using machines within the USA and Canada, and warnings about overseas use.

LAN connection (Network models only)

Important note regarding connecting to LAN connections susceptible to over-voltages.

Declaration of Conformity (Europe only)

Declaration of conformity with essential requirements for European Community directives.

Declaration of Conformity for R&TTE (Radio and Telecommunications) Directive 1999/5/EC (Europe only)

Declaration of conformity with R&TTE Directive provisions for models with telecommunications interfaces.

CE marking for devices with Wireless LAN

Indicates that the product supports Wireless LAN functionality.

Radio interference

Compliance with EN55022/Class B and USB cable length recommendations.

Recycling information in accordance with the WEEE and Battery Directives.

Information on proper disposal of the product/battery at the end of its life according to WEEE directives.

International ENERGY STAR® Qualification Statement

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