Epson SC-S30600 Series User Manual

SC-S30600 Series Revision B
TROUBLE SHOOTING Remedies for Service Call Error 37
Confidential
2.3 Remedies for Service Call Error
The following tables explains the Service Call error messages and remedies.
Code Error Name Cause Check Item Remedy
1101 Ink Tubes life error
The Ink Tubes have reached the end of their service
life. (CR scan pass counter has reached a
predetermined limit.)
---
Replace the Ink Tubes (Page 147) and reset the
counter (Page 229).
1125 CR HP detection error
The CR Unit does not respond to the CR HP Sensor,
or the sensor failed to detect the home position.
 CR HP Sensor failure
 False detection of the home due to paper jam or
any other obstacle
 Misreading of the CR Scale
 CR Lock is damaged.
1. Is the CR HP Sensor out of order? Does the light
shielding plate react to the sensor?
2. Is there any paper jammed inside the printer?
3. Does the CR Scale have any scratches or dirt?
4. Does the CR Encoder work properly? Check it
using the Service Program.
5. Does the CR Lock function normally?
1. Replace the CR Encoder. (Page 137)
2. Re-install the CR Encoder. If it is faulty, replace
it. (Page 137)
3. Clean the CR Scale using ethanol.
4. Replace the CR Scale. (Page 130)
5. Replace the CR Lock (Pump Cap Unit). (Page
141)
1138
CR Motor
overcurrent error
1. Connection failure of the CR Motor or the CR
Encoder.
2. The number of occurrences of overcurrent to the
CR Motor has reached a predetermined limit.
 Irregular load
 CR Encoder failure
 CR Motor failure
1. Is there any problems such as damaged cable in the
connections below?
 CR Encoder to SUB Board (CN102)
 CR Motor to SUB-M Board (CN1)
2. Does the CR Encoder work properly? Check it
using the Service Program.
1. Replace the CR Encoder. (Page 137)
2. Replace the CR Motor. (Page 134)
1139
CR Motor
oscillation error
The control terminal (Vre terminal) of the CR Motor
driver has shorted out.
1. Is the CR Motor driver on the Main Board
damaged?
2. Is there any foreign materials around the CR Motor
driver?
1. Remove the foreign material.
2. If the error still occurs, replace the Main Board.
(Page 107)
113A
CR Motor
overload error
Overcurrent to the CR Motor was detected.
 CR Encoder cable is damaged.
 CR Motor cable is damaged.
 Irregular load
 CR Encoder failure
 CR Motor failure
1. Is the CR Unit being attached correctly?
2. Is there any foreign materials on the CR Unit drive
path?
3. Is there any problems such as damaged cable in the
connections below?
 CR Encoder to SUB Board (CN102)
 CR Motor to SUB-M Board (CN1)
4. Does the CR Encoder work properly? Check it
using the Service Program.
1. Re-install the CR Unit. (Page 151)
2. Replace the CR Encoder. (Page 137)
3. Replace the CR Motor. (Page 134)

Epson SC-S30600 Series Specifications

General

Brand	Epson
Model	SC-S30600 Series
Category	Printer
Language	English