Machine Problems
195
Problem Solving
12
Paper is often
jammed or
wrinkled.
Are the paper guides set
correctly?
Load paper correctly, and align the paper
guides to the paper.
Refer to "Loading Paper in Trays 1 to 4 (Optional)"
(P.87).
Refer to "Loading Paper in Tray 5 (bypass)" (P.88).
Is the paper finely cut out? Some paper types may not be cut out finely.
Load the paper after fanning it well.
A document is not
fed onto
document feeder.
Is the document small? The minimum size of document that can be
loaded into the document feeder is A5 .
An error code
appears when
paper is loaded in
Tray 5 (bypass)
and the <Start>
button is pressed.
Check the positions of the
paper guides of Tray 5
(bypass).
Adjust the paper guides to the correct
positions.
Refer to "Error Code" (P.217).
Refer to "Loading Paper in Tray 5 (bypass)" (P.88).
Documents often
jam.
Are suitable types of
documents being used?
Correctly load the documents suitable for the
document feeder.
Refer to "Placing Document" (P.96).
Are you using the irregular
shaped documents, business
cards, transparencies, or thin
documents?
Are there any sticky tags,
paper clips or adhesive tape
on the document?
Remove any sticky tags, paper clips, or
adhesive tape from the document before
copying.
Are the document guides set
in the correct positions?
Adjust the document guide positions.
Refer to "Placing Document" (P.96).
Is a piece of torn paper
remaining in the document
feeder?
Open the document feeder cover and check
inside.
Refer to "Document Jams" (P.234).
An edge of the
document is
folded.
Is the document curled? Flatten the curl and load the document
again.
Symptom Possible Cause Remedy
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