Network Related Problems
215
Problem Solving
12
Unable to Connect to an IPv6 Address
Unable to Print in an IPv6 Environment
Unable to Scan in an IPv6 Environment
Symptom Remedy
Unable to access the machine
by specifying a link-local
address.
Append a scope ID to the link-local address.
For example, when using Internet Explorer 7 in Windows Vista to
access the machine by specifying fe80::203:baff:fe48:9010,
append the Windows Vista Ethernet adapter local area
connection number (such as 8) as the scope ID (for example,
enter fe80::203:baff:fe48:9010%8).
Unable to communicate with a
Windows operating system
supporting IPv6.
Set fixed addresses in Windows operating systems supporting
IPv6.
Searches for devices outside
the router do not work
properly.
When going outside the router in an SMB search, enter the
recipient address directly.
Multicasting is only supported within a local link (FF02::1).
Symptom Remedy
Unable to use a shared
Windows printer from a
Windows operating system
supporting IPv6 in an IPv6
network environment without a
DNS server.
Register the machine's computer name in the "hosts" file in the
Windows operating system supporting IPv6.
Example:
Register the name in the file
C:\Windows\system32\driver\etc\hosts.
Symptom Remedy
The file forwarding service fails
when only a link-local address
is assigned.
Assign a global address.
In an IPv6 network
environment without a DNS
server, the file forwarding
operation fails when you
specify a computer name on
the data storage server for the
Scan to PC (Network) SMB
service.
Specify an IPv6 address directly on the data storage server for
the Scan to PC (Network) SMB service.
The machine doesn't operate
correctly when using a literal-
format IPv6 address to specify
an e-mail address for an e-mail
service.
Example:
csw@[ipv6:2001:db8::1]
When using an IPv6 environment, use a DNS server and specify
e-mail addresses in FQDN format.
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