•
Find CSC offerings: http://www.juniper.net/customers/support/
•
Search for known bugs: http://www2.juniper.net/kb/
•
Find product documentation: http://www.juniper.net/techpubs/
•
Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/
•
Download the latest versions of software and review release notes:
http://www.juniper.net/customers/csc/software/
•
Search technical bulletins for relevant hardware and software notifications:
http://kb.juniper.net/InfoCenter/
•
Join and participate in the Juniper Networks Community Forum:
http://www.juniper.net/company/communities/
•
Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/
To verify service entitlement by product serial number, use our Serial Number Entitlement
(SNE) Tool: https://tools.juniper.net/SerialNumberEntitlementSearch/
Opening a Case with JTAC
You can open a case with JTAC on the Web or by telephone.
•
Use the Case Management tool in the CSC at http://www.juniper.net/cm/.
•
Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
For international or direct-dial options in countries without toll-free numbers, see
http://www.juniper.net/support/requesting-support.html.
Copyright © 2017, Juniper Networks, Inc.xx
J-Web Application Package User Guide for EX Series Switches, Release 14.1X53-A1
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