Technical Bulletin PAGE: 1/1
Subject: SC548-00 / Noise
Prepared by: Takeshi Toriumi
From: 1st Tech Service Sect. MFP/P Tech Service Dept.
Mechanical
Paper path
Product Safety
Electrical
Transmit/receive
Other ( )
Service manual revision
Retrofit information
Tier 2
Symptom
SC548-00 (Fusing rotation detection) or a rattling noise may occur from the fusing unit.
Cause
The grounding plate [A] inside the heat roller may not be set in the normal position during factory assembly.
The grounding plate moves during operation and may contact shielding plates [B]. As a result, SC548-00
and/or noise occur.
*This picture shows the inside of the heat roller taken with an X-ray photograph.
Solution
Production line
Assembly procedure is corrected to ensure that the grounding plate does not drop. The heat roller was
modified and applied to the following S/Ns.
In the field
Replace the heat roller with the modified one (P/N: D1364184).