Technical Bulletin PAGE: 1/1
Model: Model CH-C1 (Office/Pro)
Subject: Troubleshooting for Stains on the side edges of paper
Prepared by: Ryuuta Chino
From: 1st Tech Service Sect. PP Tech Service Dept.
Mechanical
Paper path
Product Safety
Electrical
Transmit/receive
Other ( )
Service manual revision
Retrofit information
Tier 2
Symptom
Toner, paper dust, and foreign objects may stick to the rollers and then to the side edges
of the paper.
Cause
The machine has not been used for a long period of time.
Solution
Do the following.
1. If the paper has stains, match up their positions against the roller/rib map. If the
positions of the stains match those of the transport rollers, wipe the transport rollers,
paper exit rollers, duplex unit rollers, and rollers inside the paper handling options with
a damp (wrung-out) cloth.
2. If the stains appear to be caused by the static discharge brushes, clean these brushes
in the paper exit section [A] and inverter section [B] on the left side with a blower brush.