Technical Bulletin PAGE: 1/12
Reissued:19-May-14
RTB Reissue
The items in bold italics were corrected or added.
Update Procedure for Package Firmware
OVERVIEW
・ The release of firmware packages has begun. These packages are comprised of multiple individual
firmware modules (System/Copy, Engine, other). In parallel with this, the individual modules will
continue to be released separately.
・This RTB explains the update procedure for firmware packages.
1. SFU (Smart Firmware Update): Updating package firmware over the network
This feature is accessible from the machine operation panel, via the new [Firmware Update] menu in
SP mode. From this menu, it is possible to download firmware as well as install the new firmware on
the machine.
There are two methods to perform an SFU: Update immediately or update at the next visit. With the
second method, a technician can schedule a future firmware download (to be performed
automatically), and then manually install this firmware at the next service visit.
The firmware download may take several tens of minutes depending on the network environment.
For this reason, the second method (update at the next visit) is recommended.
NOTE:
- To use this feature, the machine in question must have an embedded @Remote appliance installed.
It cannot be used on machines that connect to @Remote via non-embedded intermediary appliance.
2. Updating package firmware via an SD card
For models that have package firmware available, package firmware update can also be performed
using the conventional SD card method. This is done by writing the package firmware directly to the
SD card and then installing the firmware in the conventional way.
Types of firmware update files, supported update methods:
Subject: Procedure of package firmware Update
Prepared by: Takeshi Toriumi
From: 1st Tech Service Sect., MFP/P Tech Service Dept.
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