Technical Bulletin PAGE: 1/1
Reissued: 02-Nov-15
RTB Reissue
The items in bold italics have been corrected or added.
Subject: Firmware Release Note: NetworkDocBox
From: 2nd Tech Service Sect., MFP/Printer Tech Service Dept
Electrical
Transmit/receive
Service manual revision
Retrofit information
Product Safety Other (Firmware)
This RTB has been issued to announce the firmware release information for the
NetworkDocBox.
Note: Definition of Availability of RFU via @Remote
“Available” The firmware can be updated via RFU or SD card.
“Not available”: The firmware can only be updated via SD card.
Modified Points or Symptom Corrected
When turning on the device’s main power or resuming from an Energy
Saver mode, error SC899 might occur.
Even if only NetworkDocBox is updated, there is a possibility that the
Scanner, Printer, and/or Network Support firmwares might cause error
SC899 to occur. Therefore, the following firmware should also be updated:
- Scanner firmware: v1.04 or later
- Printer firmware: v1.04 or later
- Network Support firmware: v12.63.6 or later
Symptom corrected:
- When using the Delivery Option to distribute a document to the DSM
destination, an SC899 error might occur.