Technical Bulletin PAGE: 1/1
Model: Model CH-C1 (Office/Pro)
Subject: Troubleshooting for Envelopes Are Wrinkled
Prepared by: Ryuuta Chino
From: 1st Tech Service Sect. PP Tech Service Dept.
Mechanical
Paper path
Product Safety
Electrical
Transmit/receive
Other ( )
Service manual revision
Retrofit information
Tier 2
Symptom
Poor fusing or wrinkles may occur when printing onto some types of envelopes.
Cause
The nip width (clearance) is not optimal for some types of envelopes.
Solution
Adjust the envelope nip width as follows.
Poor fusing:
Change the SP value in increments of +5msec and check the print results.
Wrinkles:
Change the SP value in increments of -5msec and check the print results.
Envelope Nip Width Setting
(for each paper thickness/
type)
Envelope Nip Width Setting
(for each custom paper)
Fusing Nip Width
Adjustment for Envelope