Technical Bulletin PAGE: 1/8
Reissued:28-Mar-14
Model: Charis-C1 (Office/Pro)
RTB Reissue
The items in bold italics were corrected or added.
Symptom
JAM33 (duplex entrance sensor: late jam) and/or the edge of the paper is nicked in duplex
jobs.
Cause
When feeding paper with large curl, the leading edge gets caught in the hole cut out for the duplex
entrance sensor located under the duplex horizontal feed path and prevents the sensor from
detecting paper.
Subject: Modification to prevent JAM33
Prepared by: Ryuuta Chino
From: 1st PP Tech Service Sec., PP Tech Service Dept.,
Mechanical
Paper path
Product Safety
Electrical
Transmit/receive
Other ( )
Service manual revision
Retrofit information
Tier 2
Duplex unit entrance sensor