Uponor Smatrix Wave PLUS User Manual

Problem Indication Probable cause Solutions
All rooms are cold
(or warm in cooling
mode)
Holiday mode
Icon displayed in the interface (if
installed, Wave PLUS only) or timer
(Wave only)
Cancel Holiday mode
ECO mode for rooms in room information
menu
ECO mode Change ECO profile or assign another
profile to the room
Reduce the ECO setback value for the
thermostat
Reduce the General ECO setback value in
the interface (if installed, Wave PLUS only)
or timer (Wave only)
Check the chiller (boiler) information and
operation mode of the interface
The system is in cooling (heating)
mode
Correct signal from external device needed
Disturbing noise
from the pump at
the same time and
day of the week
Change time for pump exercise
No communication Communication error
Software versions incompatible
Registration lost Contact the installer
Check registration status of the interface
and the controller (if installed, Wave PLUS
only)
Register the interface again (if installed,
Wave PLUS only)
Communication
failure between the
controllers
Communication error Registration to controller is lost Contact the installer
Check the registration status of the
interface and controller
Check the controller configuration
Frozen display in
the interface
No response when pressing a button General failure Restart the interface (power off the
interface, wait about 10 seconds and
power it on again)
16.1 Troubleshooting after installation
Problem Indication Probable cause Solutions
The system does
not start
The power indicator in the controller is off There is no AC power to the controller 1. Check that the controller is connected
to AC power
2. Check the wiring in the 230 V
compartment
3. Check that there is 230 V AC power in
the wall socket
There is 230 V AC power in the wall socket Blown controller fuse or faulty power
cable
1. Replace the fuse and/or power cable
and plug
Poor radio
reception
Repeated radio alarms The antenna is installed inside a
metal cabinet, or too close to other
shielding objects
Building structure unfavourable for
radio transmission
Change the antenna location. If the
problem persists, contact the installer
The thermostats is
faulty
Channel LEDs in the controller continue
flashing
The antenna is not correctly installed
or positioned
Check the wiring and the antenna
connection
UK
CZ
DE
DK
EE
ES
FI
FR
HR
HU
IT
LT
LV
NL
NO
PL
PT
RO
RU
SE
SK
87
UPONOR SMATRIX WAVE/WAVE PLUS · INSTALLATION AND OPERATION MANUAL

Uponor Smatrix Wave PLUS Specifications

General

Brand	Uponor
Model	Smatrix Wave PLUS
Category	Floor Heating Systems
Language	English