Yealink SIP-T21 E2 Administrator's Guide

Configuring Basic Features
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The LCD screen displays the soft keys in the adjusted order.
8. Click Confirm to accept the change.
Customizing Softkey Layout Template File
The softkey layout template allows you to customize soft key layout for different call states. The
call states include CallFailed, CallIn, Connecting, Dialing (not applicable to SIP-T48G/S),
RingBack, Talking and ConferenceManager (only applicable to CP920).
You can ask the distributor or Yealink FAE for softkey layout template. You can also obtain the
softkey layout template online:
http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage. For more
information on obtaining the softkey layout template, refer to Obtaining Boot
Files/Configuration Files/Resource Files on page 142.
The following table lists soft keys available for IP phones in different call states.
Call State
Default Soft Keys
Optional Soft Keys
CallFailed(Call Fail)
NewCall
Empty
Empty
Empty
Empty
Switch
End Call
CallIn(Incoming Call)
Answer
Forward
Silence
Reject
Empty
Switch
Decline（not applicable to
CP920）
Connecti
ng
Connecting
Empty
Empty
Empty
Empty
Switch

Yealink SIP-T21 E2 Specifications

General

Brand	Yealink
Model	SIP-T21 E2
Category	IP Phone
Language	English