Troubleshooting
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The web user interface prompts the message “Do you want to reset to factory?”.
3. Click OK to confirm the resetting.
The IP phone will be reset to factory sucessfully after startup.
Note
Procedure
Configuration changes can be performed using the configuration files or locally.
Configure the Import Factory
Configuration feature.
Parameters:
features.custom_factory_config.enable
Configure the access URL of the custom
factory configuration files.
Parameters:
custom_factory_configuration.url
Configure the access URL of the custom
factory configuration files.
Navigate to:
http://<phoneIPAddress>/servlet?p=settin
gs-config&q=load
Reset of your phone may take a few minutes. Do not power off until the phone starts up
successfully.