Troubleshooting
787
Ensure that the FTP/TFTP server is downloaded and installed on your local system.
Ensure that you have configured the FTP/TFTP server address correctly via web user
interface on your IP phone.
Reboot the phone. The configurations require a reboot to take effect.
’
Do one of the following:
Ensure that the syslog server supports saving the syslog files exported from IP
phone.
Ensure that you have configured the syslog server address correctly via web user
interface on your IP phone.
Reboot the phone. The configurations require a reboot to take effect.
A remote phone book is placed on a server, while a local phone book is placed on the
IP phone flash. A remote phone book can be used by everyone that can access the
server, while a local phone book can only be used by a specific phone. A remote phone
book is always used as a central phone book for a company; each employee can load
it to obtain the real-time data from the same server.
Factory reset can restore the original password. All custom settings will be overwritten
after reset.
Tap Menu->Status when the IP phone is idle to check the basic information (e.g., IP