Intermec PM23c User Manual

Chapter 5 — Troubleshoot the Printer
88 PM23c, PM43, and PM43c Mid-Range Printer User Manual
Troubleshoot Printer Problems and Find
Solutions
Use this section to find possible solutions to printer problems.
Print Quality Problems and Possible Solutions
Problem Possible Solution
The printout is weak. Try these possible solutions in order:
• Make sure that your media setting is
appropriate for hte type of media you
are using.
• The contrast may be too low. Increase
the contrast.
• The printhead pressure may be too
low. Increase the printhead pressure.
• Replace the printhead.
The printout is weaker on one
side.
Adjust the printhead balance.
There are weak spots on the
printout.
Try these possible solutions in order:
• There may be foreign particles on the
media. Clean or replace the media.
• Make sure that your media and ribbon
are compatible.
• Make sure that you are using high
quality media and ribbon.
• The contrast may be too low. Increase
the contrast.
The printout is dark or there is
excessive bleeding on the media.
Try these possible solutions in order:
• Make sure your media setting is
appropriate for the type of media you
are using.
• The contrast may be too high.
Decrease the contrast.
• The printhead pressure may be too
high. Decrease the printhead pressure.
• The printhead voltage may be
incorrect or the energy control may be
faulty. For help, contact your Intermec
representative.

Intermec PM23c Specifications

General

Brand	Intermec
Model	PM23c
Category	Printer
Language	English