Chapter 5 — Troubleshoot the Printer
82 PM23c, PM43, and PM43c Mid-Range Printer User Manual
View Printer Statistics
Use the printer web page to view important statistics on the printer.
You can view everything from printer uptime to the images installed in
the printer.
1 Open a web browser on your PC.
2 In the address bar, type the IP address of your printer and press
Enter. The printer web page appears.
3 Click the System Information tab.
Printer Statistics Available on the Web Page
Statistic Type Information Available
SystemInformation Printer uptime and CPU usage, firmware and
kernel versions, printer config and serial numbers,
flash and RAM memory information
Print Statistics Total labels printed, RFID tag success rate,
odometer values, total distance printed (printer
and current printhead)
Supply Printhead and ribbon information
Hardware Options Input/output devices, serial port information
Network Interfaces MAC address, TCP/IP, Bluetooth, and 802.11
network information
Font Information Name, type, location, and size of installed fonts
Bar Code Information Name and type of installed bar code fonts
Image Information Name, type, location, and size of installed images