Chapter 6 — Maintain the Printer
100 PM23c, PM43, and PM43c Mid-Range Printer User Manual
Clean the Media Guides
Both the upper and lower media guides are transparent to allow light
to pass between the two parts of the label gap and label mark sensors.
It is important to keep these surfaces free of dust, stuck labels, and
adhesive residue.
1 Turn the printer off and disconnect the printer from power.
2 Open the media cover.
3 Remove the media and ribbon (if installed).
4 Insert a cleaning card or a soft cloth soaked in isopropyl alcohol
between the two media guides to clean them.
5 Wait for approximately 30 seconds to allow the cleaning fluid to
dissolve the residue.
6 Once the parts are dry, replace the media (and ribbon) in the
printer.
7 Close the media cover, reconnect power, and turn on the printer.
Clean the Exterior of the Printer
Make sure to keep the exterior of the printer clean. Maintaining a clean
exterior will reduce the risk of dust or foreign particles reaching the
inside of the printer and affecting printer functionality.
• Use a soft cloth, possibly moistened with water or a mild detergent,
when cleaning the printer exterior.
Make sure to keep the surface surrounding the printer clean as well.
Clean the Cutter
You should clean the cutter every time you clean the printhead. It is
important to keep the cutter clean to prolong the life of the cutter.
1 Turn the printer off and disconnect the printer from power.
2 Open the cutter door.
3 Use a swab soaked in isopropyl alcohol to clean the cutter opening.
4 Once the cutter is dry, close the cutter door, reconnect power, and
turn on the printer.
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