Chapter 6 — Maintain the Printer
PM23c, PM43, and PM43c Mid-Range Printer User Manual 105
Adjust the Printhead Balance
If your labels are printing lighter on one side than the other, you
probably have an unbalanced printhead. The printer is adjusted at the
factory for full-width media. If you are using media that is less than
full-width (4 inches or 102 mm), Intermec recommends that you
adjust the position of the printhead balance arm so that the printhead
is correctly pressured against the media.
1 Open the media cover.
2 If you have thermal transfer ribbon installed, remove it.
3 Turn the printhead lift lever counterclockwise to raise the
printhead.
4 Press down on the blue part of the printhead balance bar and move
it:
• outward for wider media.
• inward for narrower media.
5 Close the printhead and load the ribbon.
6 Test and readjust the printhead balance if necessary.
7 Close the media cover.