12 General information
Service
The service department of Unify Software and Solutions GmbH & Co. KG can only help you if you
experience problems or defects with the phone itself. Should you have any questions regarding
operation, your specialist retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact your network provider.
If you experience problems or defects with the phone, please dial the service number for your
country.
Intended use
The OpenScape Desk Phone CP200 phone is a desktop unit designed for voice transmission and
for connection to the LAN. It can also be used as a workstation device. Any other use is regarded
as unintended.
Telephone type
The identification details (exact product designation and serial number) of your telephone can be
found on the nameplate on the underside of the base unit. Specific details concerning your com
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munication platform can be obtained from your administrator.
Please have this information ready when you contact our service department regarding faults or
problems with the product.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the telephone (front right) should be
kept clear. The optimum distance is approx. 50 cm.
• Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display to ensure you have a frontal view of the display and avoid
light reflexes.
– Adjust the contrast as required
page 132.
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