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Network information

Information about the IP address or name that was assigned to the phone in the network and

therefore the HTML address of the web interface.

V View information on the phone  page 147.

Diagnostic information

V Provides information on all of the important settings of the telephone. Can provide valuable help

in support situations

 page 157.

Reset phone

V Personal settings made via the telephone menu or the web interface can be reset to factory set-

tings  page 148.

Control and monitoring function

A control or monitoring function can be activated on your phone for service purposes by remote

maintenance.

Control function

Your administrator has the option to activate and deactivate features of the phone via remote

maintenance. During maintenance, the handset, microphone, loudspeaker and headset are deac

tivated. You are additionally informed on the display that the control function is active.

Monitoring function

In order to detect malfunctioning of a phone, for example, your administrator can install a monitor-

ing function. You can use your phone as normal during monitoring. However you will first be in-

formed about the operation with a message on the display and prompted to allow monitoring.

If your administrator has activated a function on your phone, which continuously transmits operat-

ing data to a server, you will see the flashing icon in the upper display line.

Activating a diagnostic call

In the event of connection problems with a specific destination, the administrator may ask you to

enter an activation code before the number of the subscriber, which can be used to initiate tracing

of the call data on the phone. The activation code, which must be provided to you by the adminis

trator and which comprises a leading asterisk, followed by three digits and the hash sign as the

terminating character, must be entered before the actual phone number. At the end of the call, the

call-related data is sent for further analysis to the DLS server, which then passes it to the "Open

Scape Voice Trace Manager".

Contact your administrator for further information on the network information values listed

here.

Unify CP200 User Manual

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