Unify CP200 User Manual

79
Call waiting (second call)
You can accept a second incoming call in the course of an ongoing call. The call-
er hears the on-hook signal while you hear a call-waiting signal tone. A bell ap-
pears on the display and next to it the phone number of the caller is shown.
You can ignore or accept the second call. Before you accept the second call, you
can end the first call or place it on hold for subsequent retrieval.
You can block the second call or the signal tone ( page 81).
Answering a second call
Prerequisite: You are conducting a call and call waiting is allowed ( page 81).
Select and confirm the option shown.
You can talk to the second party.
The connection to the first party is on hold.
During the call with the second party, additional functions are available for selec-
tion:
• Alternate (see  page 43),
• Complete transfer (see
 page 44),
• Conference (see
 page 92),
• Blind transfer (see
 page 83),
• Hold (see
 page 74).
• Put on hold and retrieve second and first call successively
 page 43
Consultation call from second call
If the second call is your active call you can initiate a consultation call from it.
From a consultation call in the second call you can
• initiate a conference
• toggle between the second call and a consultation call
• put on hold and retrieve second and first call successively
 page 43
• transfer a call
• disconnect the calls again
During a consultation in the second call, the first call is parked and can only be
unparked if the consultation or second call was ended or these calls were con
-
nected.
Disconnecting the second call
Select and confirm the option shown in the second call's context menu. The call
to this subscriber is disconnected and the call to the first subscriber is reconnect
-
ed.
Ending the second call by hanging up
If you or the second call partner hangs up, you will be prompted to retrieve the
first call again if "Hold and hang-up" is disabled (
 page 77). Otherwise, the first
call will remain on hold until you receive this prompt after a defined time interval.
Ignoring the second call
Prerequisite: You are conducting a call and call waiting is allowed  page 81.
Accept l
ñ
The administrator must have approved the consultation in the second call.
Disconnect & return? m

Unify CP200 Specifications

General

Brand	Unify
Model	CP200
Category	Telephone
Language	English