Image Quality
Xerox Internal Use Only Phaser 3330 and WorkCentre 3335/3345
Service Manual
3-11
Black Print
Part of the image is black or the entire image is black.
Initial Actions
• Check the media path for obstructions.
Troubleshooting Reference Table
Troubleshooting Procedure Table
4. Replace the Toner Cartridge first. Refer to
Xerox Supplies and Accessories.
If the problem persists, HVPS (PL3.1A.33,
Parts List 3.1A Frame (2 of 2)).
Complete.
Applicable Parts Example Print
• Toner Cartridge, Refer to Xerox Supplies and
Accessories.
• Main PWB (PL 1.0.7, Parts List 1.0 Phaser 3330
Main) or Main PWB (PL 6.1.7, Parts List 6.1
WorkCentre 3335/3345 Main)
Step Actions and Questions Yes No
1.
Press the Menu button and then select
Lighten/Darken. If Dark + is selected, change
it to Normal.
Does the error persist?
Go to step 2. Complete.
2.
Check the high voltage contacts on the Toner
Cartridge for damage.
The contacts are undamaged.
Go to step 3. Replace the Toner
Cartridge. Refer to Xerox
Supplies and
Accessories.
Step Actions and Questions Yes No