Rockwell Automation Publication 1783-UM003G-EN-P - December 2012 145
Troubleshoot the Switch Chapter 5
4. Start a Web browser on your computer or laptop.
A password prompt, followed by the Device Manager Web interface page
appears.
If the Device Manager Web interface does not appear, make sure that any pop-up
blockers or proxy settings in your browser software are disabled and that any
wireless clients running on your computer or laptop are disabled.
If the Device Manager Web interface still does not appear, enter a URL in your
browser, such as http://www.rockwellautomation.com
. The browser should
redirect to the Device Manager Web interface.
Restart or Reset the Switch
If you cannot solve an issue by reconfiguring a feature, either restarting or
resetting the switch might solve the issue or help you to eliminate probable causes.
If the issue exists after you reset the switch to its default settings, it is unlikely that
the switch is causing the issue.
Option Description
Restart This option restarts the switch without turning off power. The switch retains its saved configuration settings during the
restart process. However, the Device Manager Web interface is unavailable during the process. When the process completes,
the switch displays the Device Manager Web interface.
Important: Restarting the switch interrupts connectivity of your devices to the network.
Reset the Switch to
Factory Defaults
This option resets the switch, deletes the current configuration settings, returns to the factory default settings, and then
restarts the switch.
Attention: Resetting the switch deletes all customized switch settings, including the IP address, and returns the switch to
the factory default settings. The same software image is retained. You need to reconfigure the basic switch settings. Refer
to Set Up the Switch Initially with Express Setup on page 15.
Attention: Resetting the switch interrupts connectivity of your devices to the network.
Restarting or resetting the switch interrupts connectivity of
your devices to the network.
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