372 Troubleshooting
Copy Quality Problems
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact our local
representative office or authorized dealer.
Problem Action
There are lines or streaks in
copies made from the ADF.
There is debris on the ADF glass. When scanning, the paper from the
ADF passes over the debris creating lines or streaks.
Clean the ADF glass with a lint free cloth.
See also:
• "Cleaning the Scanner" on page 395
There are spots in copies taken
from the document glass.
There is debris on the document glass. When scanning, the debris
creates a spot on the image.
Clean the document glass with a lint free cloth.
See also:
• "Cleaning the Scanner" on page 395
The reverse side of the original is
showing on the copy.
On the Copy menu, enable Auto Exposure.
For information on turning Auto Exposure on and off, see "Auto
Exposure" on page 198.
Light colors are washed out or
white on the copy.
On the Copy menu, disable Auto Exposure.
For information on turning Auto Exposure on and off, see "Auto
Exposure" on page 198.
Image is too light or dark. Use the Lighten/Darken option on the Copy menu.
For information on making the image lighter or darker, see
"Lighten/Darken" on page 196.
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