Huawei FusionServer G5500 User Manual

7 Troubleshooting
For details about how to troubleshoot Huawei servers, see Huawei Servers Troubleshooting.
It covers the following content:
l Troubleshooting process
Troubleshooting is a process of using appropriate methods to find the cause of a fault and
rectify the fault. The troubleshooting process is to narrow down the scope of possible
causes for a fault to reduce troubleshooting complexity, identify the root cause, and
rectify the fault.
l Fault information collection
If a fault occurs on a server, collect logs for fault diagnosis.
l Fault diagnosis
Fault diagnosis rules and tools help Huawei technical support engineers and maintenance
engineers to analyze and rectify faults according to alarms and hardware fault symptoms.
l Software and firmware upgrade
Software and firmware upgrade packages can be downloaded by server model and
installed as needed.
l Preventive maintenance
Preventive maintenance promptly detects, diagnoses, and rectifies server faults.
FusionServer G5500 Server
User Guide
7 Troubleshooting
Issue 02 (2017-12-15) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
172

Huawei FusionServer G5500 Specifications

General

Chassis type	Rack (4U)
Device class	-
Product color	Black
Number of fans	6 fan(s)
Redundant fans support	Yes
AC input voltage	110-240 V
80 PLUS certification	80 PLUS Platinum
Number of power supply units	4
Power supply unit (PSU) capacity	2200 W
Storage drive capacity	- GB
Storage drives installed	No
Maximum supported storage capacity	- TB
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.

Weight and Dimensions

Depth	790 mm
Width	447 mm
Height	175 mm