Imagine Selenio 6800+ User Manual

QVM6800+ Installation and Operation Manual 54
Chapter 6
Troubleshooting
Frequently Asked Questions
Table 6-1. QVM6800+ Troubleshooting Tips
Problem Solution
The output display module is not
working correctly.
• Check that the cables are connected correctly.
• Check that the output display module is calibrated for high picture quality. For
example, the display brightness and contrast should be set so that neither black nor
white crushing occurs. In addition, some displays require gamma adjustment to
achieve full dynamic range.
Nothing appears on one or more
connected output display devices.
• Check that the DVI output resolution is set to a resolution supported by the
connected DVI and/or HD-SDI devices.
• Make sure that there is power to the display device(s).
• Make sure that the appropriate cable(s) are attached securely to both the
QVM6800+ module and the corresponding output display device(s).
• Make sure that the QVM6800+ module is inserted into the frame correctly.
• Make sure that there is one or more valid input source present, and that the selected
PiPs or tiles correspond to the appropriate sources.
The image quality on the output
display module is poor.
• Check that the selected resolution matches the native resolution of the display and
for 50Hz regions make sure your display natively supports 50Hz and does not scan
convert to 60Hz.
• Check that the supplied short DVI cable is connected securely between the
QVM6800+ module and the corresponding output display module. If a longer DVI
cable is required, consider using an ACTIVE cable that includes an in-line amplifier.
• Make sure that the QVM6800+ module is inserted into the frame correctly.
The QVM6800+ module is not
responding.
• Make sure that the 6800+ frame is powered on, and that the QVM6800+ module is
fully inserted into the back module.
• Power cycle the 6800+ frame (turn the frame off, and then turn it on again.
• Make sure that the host name/IP address and port number are correct for TCP/IP
connections.

Imagine Selenio 6800+ Specifications

General

Brand	Imagine
Model	Selenio 6800+
Category	Monitor
Language	English