How to Resolve Health Check Alerts
ID and Alert Log Message Failure Resolution Steps
E3 "System software update cannot
proceed: Pool <data or log> disk
<label> in disk shelf <name> has
<just one path or zero paths>."
Disk or log device that is configured
in a pool does not have two paths.
3, 4
PAN1 "Slot <slot> has a Revision B3
SAS HBA; Revision C0 (or later)
required."
A revision B3 SAS HBA is present. 4
PAN2 "J4400 and J4500 disk shelves
are not supported in this release."
Disk shelf/shelves are present that
are not supported for this software
release.
V1 "<product> is not supported in
this release."
Controller (product) is not supported
for this software release.
How to Resolve Health Check Alerts
Use the following procedure to resolve health check alerts.
1.
If a SAS port LED is unlit, check all connections and replace cables as needed.
2.
Identify affected chassis, then disconnect and remove faulted SIM or IOM.
After two minutes, re-seat SIM or IOM and wait for steady Power LED before
reconnecting cables.
3.
Identify affected chassis, and remove faulted disk. After 30 seconds, re-seat disk
and wait for steady or flashing LED.
4.
Contact Oracle Support for component service or replacement.
Applying Deferred Updates
Each update may come with new firmware or updates to external resources. In general, these
updates are backwards-compatible and applied automatically without user intervention. There
are exceptions, however, for non-reversible updates. These updates involve updating a resource
external to the system software in a way that is incompatible with older software releases. After
the update is applied, rolling back to previous versions results in undefined behavior. For these
updates, you are always given an explicit option of applying them automatically during upgrade
or applying them after the fact. They are, therefore, referred to as "deferred updates."
When applying an update to a version with incompatible version changes, you are given an
option to apply these version changes as part of the upgrade. For each version change, the
benefits of applying the change are presented to you. The default is to not apply them, requiring
Maintaining the System 299
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