Troubleshooting
132
Issue: Label Job Sent, Data Transfers, But No Print
A label format was sent to the printer but was not recognized. The DATA light flashes but no printing
occurs.
Possible Cause - 1
The prefix and delimiter characters set in the printer do not match the ones in the label format.
Resolution
Verify the ZPL programmings prefix (COMMAND CHAR) and delimiter (DELIM./CHAR) characters.
Configuration Setting to Command Cross-reference.
Possible Cause - 2
Incorrect data is being sent to the printer.
Resolution
Check the communication settings on the computer. Ensure that they match the printer settings.
Possible Cause - 3
Incorrect data is being sent to the printer.
Resolution
Check the label format. See the ZPL Programmer’s Manual for details on printer programming. For printer
links to manuals, see the About section of this guide.