Disassembly and Repair 7
Types of Services Available
U3606A User’s and Service Guide 233
Types of Services Available
If your instrument fails during the warranty period, Agilent Technologies
will repair or replace it under the terms of your warranty. After your
warranty expires, Agilent offers repair services at competitive prices.
Extended Service Contracts
Many Agilent products are available with optional service contracts that
extend the covered period after the standard warranty expires. If you have
such a service contract and your instrument fails during the covered
period, Agilent Technologies will repair or replace it in accordance with
the contract.
Obtaining Repair Service (Worldwide)
To obtain service for your instrument (in- warranty, under service contract,
or post- warranty), contact your nearest Agilent Technologies Service
Center. They will arrange to have your unit repaired or replaced, and can
provide warranty or repair- cost information where applicable.
• To obtain warranty, service, or technical support information you can
contact Agilent Technologies at one of the following telephone numbers:
• In the United States: (800) 829- 4444
• In Europe: 31 20 547 2111
• In Japan: 0120- 421- 345
• Or use our Web link for information on contacting Agilent worldwide:
• www.agilent.com/find/assist
• Or contact your Agilent Technologies representative.
Before shipping your instrument, ask the Agilent Technologies Service
Center to provide shipping instructions, including what components to
ship. Agilent recommends that you retain the original shipping carton for
use in such shipments.
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