MY23P0a -52_1.0_11.10.2022
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Troubleshooting, fault clearance and repair
9.2.10 Lighting does not work
9.2.11 Problems with the tyres
9.2.12 Problems with the seat post
Symptom Cause Remedy
The front light or rear light
does not go on, even
when the switch is
pressed.
The default settings in the electric drive
system have probably been configured
incorrectly. The light is defective.
1 Take pedelec out of service immediately.
2 Contact specialist dealer.
Table 86: Lighting error solution
Symptom Cause Remedy
Valve torn off.
Presta valve used with a sizeable valve
hole. The hole’s metal edge separates
the valve stem from the tube.
Contact specialist dealer. Fit another type of valve.
Table 87: Fault solution for tyres
Symptom Cause Remedy
Seat post clicks or creaks. Protective layer missing. Maintain seat post (see Section 7.4.9).
Seat post deflects and
bobs periodically.
Incorrect preload. Adjust preload so that the suspension seat post does not
compress under the rider’s weight when at rest.
Seat post with remote
control does not rise or
lower.
Bowden cable is not tensioned
correctly.
Adjust the Bowden cable with the setting screw (1) on the
remote control.
Figure 242: Remote control with setting screw (1)
• Reduce sensitivity: turn the setting screw clockwise.
• Increase sensitivity: turn setting screw anti-clockwise.
Table 88: Fault solution for the seat post
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