Configuring the Call Home Service for Direct Cloud Access through an HTTPs
Proxy Server
The Call Home service can be configured through an HTTPs proxy server. This configuration requires no
user authentication to connect to CSSM.
Authenticated HTTPs proxy configurations are not supported.
Note
To configure and enable the Call Home service through an HTTPs proxy, perform this procedure:
Procedure
PurposeCommand or Action
Enables privileged EXEC mode.enable
Step 1
Example:
Enter your password, if prompted.
Device> enable
Enters global configuration mode.configure terminal
Example:
Step 2
Device# configure terminal
Enters Call Home configuration mode.call-home
Example:
Step 3
Device(config)# call-home
Configures the default email address as
sch-smart-licensing@cisco.com.
contact-email-address email-address
Example:
Step 4
Device(config-call-home)#
contact-email-addr
sch-smart-licensing@cisco.com
Configures the proxy server information to the
Call Home service.
http-proxy proxy-address proxy-port
port-number
Example:
Step 5
Device(config-call-home)# http-proxy
198.51.100.10 port 3128
By default, the CiscoTAC-1 profile is inactive.
To use this profile with the Call Home service,
you must enable the profile.
profile CiscoTAC-1
Example:
Device(config-call-home)# profile
CiscoTAC-1
Step 6
Enables the Call Home service via HTTP.destination transport-method http
Example:
Step 7
System Management Configuration Guide, Cisco IOS XE Amsterdam 17.2.x (Catalyst 9500 Switches)
101
Configuring Smart Licensing
Configuring the Call Home Service for Direct Cloud Access through an HTTPs Proxy Server