FINAL TRIM SIZE : 7.0 in x 8.5 in
7
Procedures for Recovering from a System P
anic
Step 1: Note the P
anic Message
Record the panic message displa
yed on the system console.
Step 2: Categorize the P
anic Message
The panic message will tell y
ou why HP-UX panicked. Sometimes panic
messages refer to internal structures of HP-UX (or its le systems) and the
cause might not be ob
vious. Generally, the problem is in one of the following
categories, and wording of the message should allow y
ou to classify it in
to one
of them:
Category Action
Step
Number
Hardware Failure 3a
File System Corrupted 3b
LAN Communication
Problem
3c
Other Situations 3d
Step 3a: Recovery from Hardware Failure
If the panic message indicated a hardware failure, the text or context of the
message should indicate what piece of hardware failed.
If the hardware failure appears to be asso ciated with a p eripheral, checktobe
sure that its cables are tightly connected to their proper locations and that the
device is powered on and in an \online" state. If there is an error indicated on
the device's display:
1. Keep a log b ook and record error messages in it.
2. Turn the device o.
3. If the device is a disk drive, wait for it to stop spinning.
7-16 Dealing With Problems DRAFT
2/5/97 11:31
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