Testing the Setup
This section contains sample testing procedures to help ensure that your setup is working.
These tests include communicating with the server operating system. Before you start, ensure that the
necessary serial port(s) is configured. If you need assistance, refer to “Serial Port Configuration.”
The server should be powered off as a result of the “Service Processor Setup Checklist” on page 499.
Testing Call-In
1. At your remote terminal, call in to your server. Your server answers and offers you the Service
Processor Main Menu after requesting your privileged access password.
2. Select System Power Control.
3. Select Power-On System.
When you are asked if you wish to continue powering on the system, type Y.
4. After the system firmware and operating system have initialized the server, the login prompt displays at
your remote terminal if you set up Seamless Modem Transfer (refer to “Transfer of a Modem Session”
on page 515 for more information). This may take several minutes. When the login prompt displays,
you have successfully called the service processor.
5. Type logout to disconnect from the operating system. The message No Carrier displays on your
remote terminal.
6. Call your server again. The operating system answers and offers you the login prompt. If these tests
are successful, call-in is working.
7. Log in and type shutdown to shut down your server.
8. The message No Carrier displays on your remote terminal.
Testing Call-Out
During the setup, you entered your phone numbers for the pager (on page 383) and customer voice (on
page 383). These numbers are used for this test.
1. Your remote terminal is disconnected as a result of the Call-In test.
2. Call your server again.
3. At the service processor main menu, select Call-In/Call-Out Setup menu, then select Call-Out test.
This action causes a simulated error condition for the purposes of this test.
4. After a few moments, a message displays, regarding an illegal entry. Press Enter to clear the message
and return to the main menu.
5. When your telephone rings, answer the call. You should hear the sound of a telephone being dialed.
Your computer is trying to page you.
If
this test is successful, call-out is working correctly.
Return to the “Telephone Number Setup Menu” on page 383 to enter the actual telephone numbers your
server will use for reporting problems.
Serial Port Configuration
To configure the serial port on an AIX system, run the following from an AIX console:
1. Log in as root user.
2. To determine if you have any serial ports already configured, type:
lsdev -Cc tty
If no serial ports are configured, none are listed. If you want to configure serial ports that are not
listed, continue with the remaining steps.
500 Service Guide
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