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IBM RS/6000 Enterprise Server M80 User Manual

IBM RS/6000 Enterprise Server M80
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Quick Entry MAP
Quick Entry MAP Table of Contents
Problem Description Page No.
Service Actions 72
A Repeating Pattern of Error Code Data Appears on the Primary I/O Drawer Operator Panel
Display
72
OK does not appear in the primary I/O drawer operator panel display before pressing the
power on button
72
There is an 8-Digit Error Code 73
System stops with an 8-digit number displayed in the Primary I/O Drawer Operator Panel
Display
73
Error Indication in Secondary I/O Drawer Operator Panel Display 74
System stops with a 4-Digit Number that does not begin with 0 or 2 Displayed 74
System Stops With a 3-Digit Number Displayed (888 sequence, see below) 74
There is a Display Problem (Distortion, Blurring, Etc.) 74
Power and Cooling Problems 75
888 sequence in Operator Panel Display 75
Other Symptoms or Problems 75
Attention: If you replace FRUs and the problem is still not corrected, go to “MAP 1540: Minimum
Configuration” on page 110 unless otherwise indicated in the tables.
If you replace FRUs and the problem is corrected, go to MAP 0410: Repair Checkout in the RS/6000
and Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Symptom Action
Service Actions
You have parts to exchange or a corrective action to
perform.
1. Go to Chapter 10, “Removal and Replacement
Procedures,” on page 413.
2. Go to MAP 0410: Repair Checkout in the RS/6000
and Eserver pSeries Diagnostic Information for
Multiple Bus Systems.
You need to verify that a part exchange or corrective
action corrected the problem.
Go to MAP 0410: Repair Checkout in the RS/6000 and
Eserver pSeries Diagnostic Information for Multiple Bus
Systems.
You need to verify correct system operation. Go to MAP 0410: Repair Checkout in the RS/6000 and
Eserver pSeries Diagnostic Information for Multiple Bus
Systems.
A Repeating Pattern of Error Code Data Appears on the Primary I/O Drawer Operator Panel Display
A sequence of displays, each appearing for five seconds,
repeats continuously as follows: a blank display, followed
by an eight-digit error code, followed by up to nine full
panels of dump data.
1. Record the 8-digit error code seen after the five
second blank display.
2. Reset the service processor via the pinhole reset.
3. Go to “Checkpoint and Error Code Index” on page
161 with the error code you have recorded.
OK does not appear in the primary I/O drawer operator panel display before pressing the power on button
72 Service Guide

Table of Contents

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IBM RS/6000 Enterprise Server M80 Specifications

General IconGeneral
BrandIBM
ModelRS/6000 Enterprise Server M80
CategoryServer
LanguageEnglish

Summary

Chapter 1. Reference Information

Overview

Provides a general overview of the system, including logical and physical descriptions.

Processors

Describes the processor configurations for Model M80 and Model 6M1 systems.

Memory

Details memory configurations, including capacities, riser cards, and DIMM types.

Primary I/O Drawer

Outlines the components and features of the primary I/O drawer.

Powering the System On and Off

Explains the procedures for powering the system on and off.

Console Strategy

Details the firmware console selection sequence at system boot time.

System Locations

Illustrates the physical arrangement of CEC and I/O drawers within a rack.

Logical and Physical Locations

Explains the mapping of failing FRUs using AIX and physical location codes.

Chapter 2. Diagnostics Overview

Maintenance Analysis Procedures (MAPs)

Guides trained service personnel through the system for isolation and error recovery procedures.

Checkpoints

Explains checkpoints, error codes, and SRNs that appear during system initialization.

FRU Isolation

Lists error codes and recommended actions for identifying and replacing FRUs.

Service Processor

Describes the service processor's role in monitoring system health and performing corrective actions.

Chapter 3. Maintenance Analysis Procedures (MAPs)

Entry MAP

The starting point for problem determination, guiding to appropriate MAPs or reference information.

Quick Entry MAP

A subset of the Entry MAP, designed to save time for specific problem types.

MAP 1520: Power

Procedure to locate power problems in CEC, I/O drawers, or rack.

MAP 1540: Minimum Configuration

Used to locate defective FRUs not found by normal diagnostics.

Chapter 4. Checkpoints

IPL Flow

Explains the initial program load flow and lists checkpoints on the operator panel.

Service Processor Checkpoints

Lists service processor checkpoints and their descriptions.

Firmware Checkpoints

Lists firmware checkpoints that occur during system startup.

Chapter 5. Error Code to FRU Index

Four-Character Checkpoints

Lists four-character progress codes and checkpoints in the format 8xxx through Exxx.

SPCN Error Codes

Lists SPCN error codes with descriptions and possible failing FRUs.

Firmware/POST Error Codes

Lists firmware and POST error codes with descriptions and possible failing FRUs.

Service Processor Error Codes

Lists error codes detected by the service processor and their possible failing FRUs.

Chapter 6. Loading the System Diagnostics In Service Mode

Default Boot List and Service Mode Bootlist

Details the default boot list and service mode bootlist, including boot sequences.

Chapter 7. Using the Capacity Upgrade on Demand Feature

System Processors

Describes feature codes for ordering and installing additional processor capacity.

Process Flow for Capacity Upgrade on Demand

Provides an overview of the process to enable Capacity Upgrade on Demand features.

Enabling Additional Capacity Upgrade on Demand Processors

Provides instructions to enable additional processors as needed using the chcod command.

Chapter 8. Using the Service Processor

Service Processor Functions

Discusses the various functions and capabilities of the service processor.

Service Processor Menus

Explains the structure and access methods for service processor menus.

Main Menu

Lists the primary menu options for service processor configuration and information.

Service Processor Setup Menu

Details the options for configuring service processor settings like passwords and surveillance.

Chapter 9. Using System Management Services

Utilities

Provides access to system configuration information, error logs, and network parameters.

Password Utilities

Allows access to options for setting, removing, and managing passwords.

Display Error Log

Allows viewing and clearing the system error log for troubleshooting.

SCSI Utilities

Allows configuration of SCSI hard disk spin-up delay and SCSI IDs.

MultiBoot

Allows selection of a method for booting the system, including standalone diagnostics.

Chapter 10. Removal and Replacement Procedures

Handling Static-Sensitive Devices

Provides precautions for handling static-sensitive devices to prevent damage.

Powering Off and Powering On the System

Details procedures for safely powering off and on the system.

Hot-Pluggable FRUs

Identifies hot-pluggable FRUs and notes on system power removal.

PCI Adapters

Discusses installing and removing PCI adapters, including hot-pluggable ones.

Memory Riser Cards and Memory Modules

Provides instructions for removing and replacing memory riser cards and DIMMs.

CEC Power Supplies

Details the removal and replacement procedures for CEC drawer power supplies.

Internal Disk Drives

Provides instructions for removing and replacing internal disk drives.

Operator Panel

Describes the removal and replacement of the operator panel.

Battery

Details the removal and replacement procedures for the system battery.

Chapter 11. Parts Information

CEC Drawer Card Assembly

Provides an exploded view and parts list for the CEC drawer card assembly.

CEC Drawer Internal Cables

Illustrates and lists the internal cables for the CEC drawer.

External Cables

Lists various external cables used with the system.

Keyboards and Mouse

Lists part numbers for different keyboard and mouse models.

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