Brother MFC-7365DN Service Manual

2-75
Confidential
• Duplex unit (Error code 57, etc)
Paper jam in the duplex tray
3.5.6 Dirt on paper
3.5.7 Paper feeding at an angle
User Check
• Insert the duplex tray correctly.
• Check if the paper is jammed in the duplex tray.
Step Cause Remedy
1
Foreign object around duplex tray Remove the foreign object around the
duplex tray.
2 Duplex tray failure Replace the duplex tray.
3 DX gears damaged Replace the main frame L ASSY.
User Check
• Replace the toner cartridge with a new one.
Step Cause Remedy
1
Fuser unit dirty Clean the entrance of the fuser unit, or
clean the pressure roller.
2 Paper eject roller dirty Clean the paper eject roller.
User Check
• Check if the paper is loaded into the paper tray correctly.
• Adjust the paper guide corresponding to the paper size.
• Check if too much paper is loaded in the tray.
• Check if the thickness of the paper is 60 to 105 g/m
2
.
• Remove the protective sheet of the bottom side of the drum unit.
Step Cause Remedy
1 REG clutch ASSY failure Replace the REG clutch ASSY.
2 Main PCB failure Replace the main PCB ASSY.

Brother MFC-7365DN Specifications

Printing Specifications

print technology	Electrophotographic Laser
print speed	Up to 24ppm
print resolution	Up to 1200 x 600 dpi

Copying Specifications

copy speed	Up to 24cpm
copy resolution	600 x 600 dpi
copy reduction/enlargement	25% - 400% in 1% increments

Scanning Specifications

scanner type	Color Flatbed with ADF
document glass size	8.5” x 11” (letter)
scan resolution	Optical: Up to 600 x 2400 dpi

Paper Handling

paper size maximum	Up to 8.5” x 14” (legal size)
paper input capacity maximum	250-sheet capacity paper tray, single-sheet manual feed slot
output capacity maximum	100 sheets (face down), 1 sheet (face up)

Weight and Dimensions

unit dimensions	15.9” W x 15.7” D x 12.4” H
unit weight	25.6 lbs.
carton weight	32.6 lbs.
carton dimensions	20.7” W x 20.1” D x 19.4” H