Brother MFC-7365DN Service Manual

2-94
Confidential
3.9.3 Paper jam
■ Paper jam in the ADF cover (Error code A3, etc)
■ Paper jam in the ADF (Error code A3, etc)
■ Paper jam in the paper eject section
User Check
• Check whether the document does not use the paper which is thinner than the
specification.
• Check whether length does not use paper equal to or less than 147.3 mm.
Step Cause Remedy
1
Foreign object inside the area
around ADF cover
Remove foreign objects inside the area
around the ADF cover, if any.
2
Harness connection failure of
document scanning position
detection sensor
Check the harness connection of the
document scanning position detection
sensor and reconnect it.
3
Document scanning position
detection sensor malfunction
Replace the document scanning position
detection sensor PCB ASSY.
4 Breakage of the drive gear Replace the ADF unit.
5 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1
Foreign object inside ADF Remove foreign objects inside the ADF, if
any.
2
Document scanning position
detection actuator catching on some
position
Correct catching of the document
scanning position detection actuator.
3
Document scanning position
detection sensor malfunction
Check the sensor performance following
the procedure described in "Function
code 32".
If any problem occurs, replace the
document scanning position detection
sensor PCB ASSY.
4 Document feed roller failure Replace the document feed roller ASSY.
5 Breakage of the drive gear Replace the ADF unit.
6 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1
Foreign object around paper eject Remove foreign objects around the paper
eject, if any.
2
Breakage of the drive gear
Eject roller failure
Replace the ADF unit.
3 Main PCB failure Replace the main PCB ASSY.

Brother MFC-7365DN Specifications

Printing Specifications

print technology	Electrophotographic Laser
print speed	Up to 24ppm
print resolution	Up to 1200 x 600 dpi

Copying Specifications

copy speed	Up to 24cpm
copy resolution	600 x 600 dpi
copy reduction/enlargement	25% - 400% in 1% increments

Scanning Specifications

scanner type	Color Flatbed with ADF
document glass size	8.5” x 11” (letter)
scan resolution	Optical: Up to 600 x 2400 dpi

Paper Handling

paper size maximum	Up to 8.5” x 14” (legal size)
paper input capacity maximum	250-sheet capacity paper tray, single-sheet manual feed slot
output capacity maximum	100 sheets (face down), 1 sheet (face up)

Weight and Dimensions

unit dimensions	15.9” W x 15.7” D x 12.4” H
unit weight	25.6 lbs.
carton weight	32.6 lbs.
carton dimensions	20.7” W x 20.1” D x 19.4” H