Brother MFC-7365DN Service Manual

i
Confidential
CONTENTS
REGULATION ..........................................................................................................vii
SAFETY INFORMATION .........................................................................................xiv
CHAPTER 1 SPECIFICATIONS
1. SPECIFICATIONS LIST ........................................................................................................... 1-1
1.1 General ............................................................................................................................... 1-1
1.2 Network Connectivity .......................................................................................................... 1-6
1.3 Service Information ............................................................................................................. 1-7
1.4 Consumables ...................................................................................................................... 1-8
1.5 Paper .................................................................................................................................. 1-9
1.5.1 Paper handling ....................................................................................................... 1-9
1.5.2 Media specifications ............................................................................................... 1-9
1.6 Unprintable Area ............................................................................................................... 1-10
1.7 Telephone ......................................................................................................................... 1-10
1.8 FAX ................................................................................................................................... 1-10
1.9 Copy ................................................................................................................................. 1-11
1.10 Scanner ............................................................................................................................ 1-11
1.11 Unscannable Area ............................................................................................................ 1-12
1.12 USB Direct Interface ......................................................................................................... 1-12
CHAPTER 2 ERROR INDICATION AND TROUBLESHOOTING
1. INTRODUCTION ...................................................................................................................... 2-1
1.1 Precautions ......................................................................................................................... 2-1
1.2 Initial Check ........................................................................................................................ 2-2
2. OVERVIEW .............................................................................................................................. 2-4
2.1 Cross-section Drawing ........................................................................................................ 2-4
2.2 Paper Feeding .................................................................................................................... 2-6
2.3 Operation of each part ........................................................................................................ 2-8
2.4 Block Diagram .................................................................................................................... 2-9
2.5 Components ..................................................................................................................... 2-10
2.6 Life of Toner Cartridge and Drum Unit .............................................................................. 2-11
3. ERROR CODES ..................................................................................................................... 2-15
3.1 Error Codes ...................................................................................................................... 2-15
3.2 Error Messages ................................................................................................................ 2-20
3.3 Communications Error Code ............................................................................................ 2-22
3.4 Error Cause and Remedy ................................................................................................. 2-25
3.5 Paper Feeding Problems .................................................................................................. 2-71

Brother MFC-7365DN Specifications

Printing Specifications

print technology	Electrophotographic Laser
print speed	Up to 24ppm
print resolution	Up to 1200 x 600 dpi

Copying Specifications

copy speed	Up to 24cpm
copy resolution	600 x 600 dpi
copy reduction/enlargement	25% - 400% in 1% increments

Scanning Specifications

scanner type	Color Flatbed with ADF
document glass size	8.5” x 11” (letter)
scan resolution	Optical: Up to 600 x 2400 dpi

Paper Handling

paper size maximum	Up to 8.5” x 14” (legal size)
paper input capacity maximum	250-sheet capacity paper tray, single-sheet manual feed slot
output capacity maximum	100 sheets (face down), 1 sheet (face up)

Weight and Dimensions

unit dimensions	15.9” W x 15.7” D x 12.4” H
unit weight	25.6 lbs.
carton weight	32.6 lbs.
carton dimensions	20.7” W x 20.1” D x 19.4” H