162 Troubleshooting
The Output Is Too Light
Problem Action
The output is too light. The toner cartridge may be low or need to be replaced. Confirm the amount of toner in the
toner cartridge.
1 Check the toner level in the Status Monitor window.
2 Replace the toner cartridge as necessary.
If the problem persists, disable Tone r Save r in the print driver.
Disable Toner Saver in the print driver. The following procedure uses the PCL 6 driver as an
example.
1 On the Image Options tab, ensure that Off is selected in the Toner Saver drop-down
menu.
If the problem persists, try changing the Paper Type setting in the print driver.
The print media surface may be uneven. Try changing the Paper Type setting in the print
driver. For example, change the plain paper to heavyweight using a PCL 6 driver.
1 On the Paper/Output tab, change the Paper Type setting.
If the problem persists, verify that the correct print media is being used.
Verify that the correct print media is being used.
See also:
• "Usable Print Media" on page 74
If not, use the print media recommended for the printer.
If the problem persists, ensure the transfer unit is correctly installed.
Ensure the transfer unit is correctly installed.
See also:
• "Installing a Transfer Unit" on page 194
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Adjust the density level.
1 Check the density level in the Adjust Density menu.
2 Adjust the density level lower.
See also:
• "Adjust Density" on page 127
If the problem persists, clean the toner in a drum cartridge.
Clean the toner in a drum cartridge.
1 On the operator panel, press the (Menu) button and select Admin Menu
Maintenance Mode Toner Refresh.
2 Press the button.
If the problem persists, replace the drum cartridge if you have a spare cartridge.
Replace the drum cartridge if you have a spare cartridge.
See also:
• "Replacing the Drum Cartridge" on page 189
• "Installing a Drum Cartridge" on page 191
If the problem persists, contact the Fuji Xerox local representative office or an authorized
dealer.