C Third-party articles and Windows
printing background
This appendix contains a list of useful articles. In addition, some background information about
printing on Windows systems is also provided.
The Microsoft articles listed in this appendix can be found on the Microsoft Knowledge Base Website
using the following URL format: http://support.microsoft.com/kb/<article number>
The following table lists the articles.
Table C-1 Important Articles
Category Microsoft Knowledge Base Article
Number
Description
Generic Windows Behavior (printer
installations)
832219 Users cannot print after you install a
service pack, update rollup, or printer
hot fix on a server in Windows 2000 or
in Windows Server 2003
944733 The Add Printer Wizard stops
responding in Windows Server 2003
SP1 when you install a printer to a print
server
ENWW 179