Resetting current SLA status
Media Operations 6.1 provides an option to reset the SLA status at both global and
site level. Resetting the SLA resets the SLA status for all jobs and restarts the SLA
calculation to start from the reset date and time. The Reset SLA Status button (as
shown in “Figure 53” on page 126) is provided on both the global and site level SLA
Status GUIs. The web GUI also lets you reset the SLA Status for a particular site.
If you click the Reset SLA Status button (on the Global & Site SLA status window) the
SLA status calculations are performed for the last 30 days (the timeframe configured
for SLA) starting from the reset date and time.
NOTE:
The Global level SLA reset resets the SLA status for all associated sites, while the Site
level SLA reset only resets the current site’s SLA status.
Viewing alerts
Alerts are used to show configuration problems and problems occurring when running
requests via XML Gateways to Backup Managers. Alerts are viewed at the site or
global level. From the SLA Status/Reporting window, double-click Alert History for
All Sites, or click Alert History from SLA Status/Reporting for a specific site.
Status and reporting interfaces128
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