Polycom VVX User Manual

Set a Lock Code.....................................................................................................36
Lock Your Phone....................................................................................................36
Unlock the Phone................................................................................................... 37
Change Your Lock Code........................................................................................ 37
Reset Your Lock Code........................................................................................... 37
Disable Device Lock...............................................................................................37
Audio Calls........................................................................................................38
Placing and Answering Audio Calls.................................................................................. 38
Placing Audio Calls................................................................................................ 39
Redial a Number.................................................................................................... 43
Answering Audio Calls........................................................................................... 43
Switch Among the Handset, Headset, and Speakerphone............................................... 45
Mute and Unmute Audio................................................................................................... 45
Holding and Resuming Calls.............................................................................................46
Hold a Call..............................................................................................................46
Resume a Call........................................................................................................46
Resume a Call on an Expansion Module............................................................... 46
End an Active Audio Call...................................................................................................46
End a Held Call...................................................................................................... 47
Transferring Calls..............................................................................................................47
Choose a Default Transfer Type............................................................................ 47
Transfer a Call........................................................................................................47
Cancel a Transfer...................................................................................................48
Parking and Retrieving Calls on the Skype for Business Server...................................... 48
Park Skype for Business Calls............................................................................... 48
Retrieving Parked Skype for Business Calls.......................................................... 49
Managing Calls................................................................................................................. 49
Display Calls from the Lines Screen...................................................................... 50
Display Calls from the Calls Screen....................................................................... 50
Manage a Call from the Calls Screen.....................................................................50
Ignoring or Rejecting Incoming Calls................................................................................ 51
Ignore or Silence an Incoming Call........................................................................ 51
Reject Incoming Calls.............................................................................................51
Reject Calls from a Contact....................................................................................51
Rejecting Calls with Do Not Disturb....................................................................... 51
Redirecting Incoming Calls............................................................................................... 53
Forwarding Incoming Skype for Business Calls..................................................... 53
Divert Calls to a Contact.........................................................................................54
Video Calls on VVX Business Media Phones................................................ 55
Contents
Polycom, Inc. 2

Polycom VVX Specifications

General

Brand	Polycom
Model	VVX
Category	Telephone
Language	English