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ERROR CODE AND SELF-DIAGNOSTIC MODE
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2. ERROR CODE AND SELF-DIAGNOSTIC MODE
2.1 Error Code List
2.1.1 Jam
One of the following error codes is displayed at the upper right of the screen while pressing the [CLEAR] button
and the digital key [8] simultaneously when the “CLEAR PAPER” or “CALLSERVICE” symbol is blinking.
Error code Classification Contents Troubleshooting
E010 Paper exit jam Jam not reaching the exit sensor: The paper which
has passed through the fuser unit does not reach
the exit sensor.
P. 5 - 1
E020 Stop jam at the exit sensor: The trailing edge of the
paper does not pass the exit sensor after its leading
edge has reached this sensor.
P. 5 - 1
E030 Other paper jam Power-ON jam: The paper is remaining on the
paper transport path when power is turned ON.
P. 5 - 2
E061 Incorrect paper size setting for upper drawer: The
size of paper in the 1st drawer differs from size set-
ting of the equipment.
P. 5 - 2
E062 Incorrect paper size setting for lower drawer: The
size of paper in the 2nd drawer differs from size set-
ting of the equipment.
P. 5 - 2
E063 Incorrect paper size setting for PFP upper drawer:
The size of paper in the 3rd drawer differs from size
setting of the equipment.
P. 5 - 2
E064 Incorrect paper size setting for PFP lower drawer:
The size of paper in the 4th drawer differs from size
setting of the equipment.
P. 5 - 2
E065 Incorrect paper size setting for bypass tray: The
size of paper in the bypass tray differs from size
setting of the equipment.
P. 5 - 2
E090 HDD abnormality causes jam: Image data to be
printed cannot be prepared.
P. 5 - 3
E110 Paper misfeeding ADU misfeeding (Paper not reaching the registra-
tion sensor): The paper which has passed through
ADU does not reach the registration sensor during
duplex printing.
P. 5 - 1 4
E120 Bypass misfeeding (Paper not reaching the regis-
tration sensor): The paper fed from the bypass tray
does not reach the registration sensor.
P. 5 - 1 5
E130 Upper drawer misfeeding (Paper not reaching the
upper drawer feed sensor): The paper fed from the
upper drawer does not reach the upper drawer feed
sensor.
P. 5 - 1 6
E140 Lower drawer misfeeding (Paper not reaching the
lower drawer feed sensor): The paper fed from the
lower drawer does not reach the lower drawer feed
sensor.
P. 5 - 1 7
E150 PFP upper drawer misfeeding (Paper not reaching
the PFP upper drawer feed sensor): The paper fed
from the PFP upper drawer does not reach the PFP
upper drawer feed sensor.
P. 5 - 1 8
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