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Zebra ZM400 Series User Manual

Zebra ZM400 Series
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231
Corrective Maintenance
8/9/07 ZM400/ZM600 Maintenance Manual 14207L-001 A
Reinstall the Electronics Cover
1. See Figure 86 on page 216. Install the electronics cover by aligning it and sliding down,
ensuring the lower flange is inside the base and the upper flange is between the main
frame and the media door.
2. See Figure 85 on page 216. Reinstall the four mounting screws.
3. Open the media door.
4. See Figure 84 on page 215. Reinstall the electronics cover mounting screw and lock
washer.
5.
Caution • When you are loading media or ribbon, remove all jewelry that could come
into contact with the printhead or other printer parts.
Reinstall the media and ribbon.

Table of Contents

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Zebra ZM400 Series Specifications

General IconGeneral
Max Print Width4.09 inches (104 mm)
Max Print Speed10 inches per second (254 mm per second)
Print MethodThermal Transfer/Direct Thermal
Resolution203 dpi (8 dots/mm)
ConnectivityUSB 2.0, Serial RS-232, Parallel, Internal Ethernet (10/100), optional wireless
Media Width1"/25.4 mm to 4.5"/114 mm
Media Length0.25 to 39 inches (6 to 991 mm)
Media Thickness0.0023"/0.058 mm to 0.010"/0.25 mm
Ribbon Width1"/25.4 mm to 4.33"/110 mm
Ribbon Length1476 feet (450 m)
Supported Media TypesContinuous, die-cut, notch, black-mark
Operating Temperature40°F to 105°F (5°C to 40°C)
Storage Temperature-40°F to 140°F (-40°C to 60°C)

Summary

About This Document

Who Should Use This Document

Identifies the intended audience for this maintenance manual and the printer.

How This Document Is Organized

Explains the structure and organization of the maintenance manual's sections.

Contact Information and Resources

Zebra Technologies Contact Details

Provides contact information for Zebra Technologies by region: Americas, Europe, and Asia Pacific.

Web Site and Technical Support

Lists the official Zebra website and the technical support portal for assistance.

Document Conventions and Icons

Document Conventions Explained

Details text formatting, display examples, command line, and file/directory conventions.

Understanding Safety and Information Icons

Explains the meaning of various icons used in the manual for caution, importance, notes, and examples.

System Description Overview

External Printer Views

Provides visual identification of external printer components and connections.

Printer Media and Control Panel

Details the printer's media compartment, control panel, buttons, and lights.

Printer Specifications and Features

Covers printer language modes, firmware, general, printing, media, and ribbon specifications.

Printer Operations and Setup

Before You Begin Checklist

A checklist of essential steps and considerations before setting up or operating the printer.

Printer Installation and Configuration

Guides on selecting a site, operating conditions, data sources, power, and communication interfaces.

Loading Media and Ribbon

Instructions for loading media and ribbon correctly, including ribbon overview.

Printer Calibration and Setup Mode

Procedures for printer calibration, entering setup mode, and adjusting parameters.

Troubleshooting Printer Issues

Troubleshooting Checklists and Guides

Provides systematic checks for common printer errors and operational problems.

Diagnosing LCD Error Messages

Lists LCD error messages, their possible causes, and recommended solutions.

Resolving Print Quality Problems

Identifies common print quality issues, their causes, and recommended solutions.

Printer Diagnostics and Self-Tests

Explains how to use printer diagnostics and self-tests for troubleshooting.

Printer Maintenance Procedures

Preventive Maintenance Schedule and Cleaning

Details cleaning schedules and procedures for printer exterior, printhead, sensors, and cutter.

Corrective Maintenance: Component Replacement

Provides replacement and installation procedures for major printer components like print system and sensors.

Print System Component Maintenance

Printhead Assembly Replacement

Step-by-step instructions for removing and installing the printhead assembly.

Print Mechanism Adjustments

Procedures for removing and installing the print mechanism and associated parts.

Printhead Cable and Latch Maintenance

Instructions for replacing printhead cables, ribbon strip plate, and printhead latches.

Printhead Pressure Dial Adjustment

Guide to adjusting printhead pressure dials for optimal print quality.

Sensor Component Maintenance

Sensor Assemblies Replacement

Detailed steps for removing and installing sensor assemblies and their connections.

Drive System Component Maintenance

Drive Belt and Pulley Replacement

Instructions for replacing the drive belt and associated pulleys and gears.

Stepper Motor Assembly Service

Procedures for removing and installing the stepper motor and its related components.

Ribbon Take-up Spindle and Clutch Service

Steps for replacing the ribbon take-up spindle clutch and spindle assembly.

Other Drive System Components

Covers maintenance for ribbon supply spindle, media hanger, tear-off bar, static brush, cutter, and peel options.

Roller System Component Maintenance

Platen Roller Replacement

Detailed instructions for removing and installing the platen roller assembly.

Platen Coupling and Pinch Roller Service

Procedures for maintaining the platen coupling and replacing the pinch roller.

Printed Circuit Board Replacement

Control Panel Replacement

Steps for removing and installing the printer's control panel.

Logic Board and Communication Options

Procedures for replacing the main logic board, wireless, and wired ethernet boards.

Outer Casing Component Service

Electronic Cover and Media Door Service

Instructions for removing and installing the electronic cover and media door.

Media Window, Lower Front Panel, and Rear End Cap Service

Procedures for replacing the media window, lower front panel, and rear end cap.

Printer Drawings and Parts Identification

Outer Casing and Media Path Drawings

Illustrations and part lists for outer casings, media door, rear end cap, and media/ribbon path.

Component Assembly Drawings

Diagrams and part numbers for media hanger, sensors, spindles, print mechanism, and housing.

Drive System and Electronic Components

Drawings of drive system components, logic board, wireless, and wired ethernet boards.

Optional Components and Drawings

Illustrations and part lists for media handling options like cutter, peel, liner take-up, and inside coated spindle.

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