16 Problem Solving
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Problem Solving
16
8 If the document is not found in step
7, move up the document feeder
tray and remove the document.
9 Gently return the document feeder
tray to its original position.
10 Make sure that the document is not torn, wrinkled or folded, and load the document
again following the instructions displayed on the touch screen.
Note • After removing the jammed document, reload the entire document including the pages
already scanned. The machine will automatically skip the scanned pages and start scanning
unscanned pages.
• Torn, wrinkled or folded documents may cause document jams and damage. To copy such
documents, directly place them on the document glass.
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