Contents 7
Understanding the Printer Menus ....................................................................................106
Report / List..........................................................................................................................................106
Meter Readings ..................................................................................................................................107
Admin Menu........................................................................................................................................107
Tray Settings........................................................................................................................................130
Panel Lock Function................................................................................................................136
Enabling the Panel Lock..................................................................................................................136
Disabling the Panel Lock.................................................................................................................136
Setting the Power Saver Time Option..............................................................................137
Resetting to Factory Defaults.............................................................................................138
7 Troubleshooting .......................................................................................... 139
Clearing Jams............................................................................................................................140
Avoiding Jams.....................................................................................................................................140
Identifying the Location of Paper Jams................................................................................... 141
Clearing Paper Jams From the Bypass Tray............................................................................142
Clearing Paper Jams From the Standard 250 Sheet Tray.................................................144
Clearing Paper Jams From the Fusing Unit.............................................................................146
Clearing Paper Jams From the Duplexer..................................................................................149
Clearing Paper Jams From the Regi Roll...................................................................................150
Clearing Paper Jams From the Optional 550 Sheet Feeder.............................................152
Jam Problems......................................................................................................................................153
Basic Printer Problems ........................................................................................................... 158
Display Problems......................................................................................................................159
Printing Problems.....................................................................................................................160
Print Quality Problems ...........................................................................................................161
The Output Is Too Light .................................................................................................................162
Toner Smears or Print Comes Off ...............................................................................................163
Random Spots/Blurred Images....................................................................................................164
The Entire Output Is Blank ............................................................................................................165
Streaks Appear on the Output .....................................................................................................166
Vertical Blanks ....................................................................................................................................167
Mottle.....................................................................................................................................................167
Ghosting................................................................................................................................................168
Light-Induced Fatigue.....................................................................................................................168
Fog...........................................................................................................................................................169
Bead-Carry-Out (BCO) .....................................................................................................................169
Jagged Characters ............................................................................................................................170
Banding .................................................................................................................................................170
Auger Mark...........................................................................................................................................171
Wrinkled/Stained Paper..................................................................................................................172
Damage on the Leading Edge of Paper...................................................................................173
The Top and Side Margins Are Incorrect.................................................................................173
Protrudent/Bumpy Paper ...............................................................................................................174
Images Are Skewed..........................................................................................................................174
Noise .............................................................................................................................................175
Problems With Installed Optional Accessories ............................................................176
Other Problems.........................................................................................................................177