Initial Actions
Chapter 2: Troubleshooting Procedures
Page 2 - 2 CareAssist® and CareAssist® ES Bed Service Manual (MAN330 REV 4)
Initial Actions
Use Initial Actions to gather information from operators concerning problems
with the CareAssist® and CareAssist® ES Bed. Note the symptoms or other
information concerning the problem that the operator describes. This
information helps identify the probable cause.
1. Someone who can explain the problem is available.
Yes No
↓→Go to “Function Checks” on page 2-5.
2. Ask this person to demonstrate or explain the problem. The problem can be
duplicated.
Yes No
↓→Go to “Function Checks” on page 2-5.
3. The problem is a result of improper operator action.
Yes No
↓→Refer to table 2-1 on page 2-2, or go to “Function Checks” on
page 2-5.
4. Instruct the operator to refer to the procedures in the CareAssist® Bed and
CareAssist® ES Bed User Manual (USR116). Perform the “Function
Checks” to make sure proper operation of the CareAssist® and
CareAssist® ES Bed.
Problem/Solution Table
If the problem can be easily identified, use the following tables to determine
the appropriate troubleshooting procedure.
Table 2-1. Problem/Solution Table
Problem Solution
No Functions Work Go to RAP 2.1 on page 2-13.
Lockout Malfunction Go to RAP 2.2 on page 2-16.
Hilow Malfunction Go to RAP 2.3 on page 2-17.
Knee Section Malfunction Go to RAP 2.4 on page 2-18.
Head Section Malfunction (excluding Automatic
Contour)
Go to RAP 2.5 on page 2-19.
Battery Backup Malfunction Go to RAP 2.6 on page 2-20.